Kitchen Shift Lead - Keizer

Chick-fil-A•Keizer, OR

29d•$20 - $24•Onsite

About The Position

We are looking for enthusiastic Kitchen Shift Lead (Supervisor) candidates to join our team at Chick-fil-A Keizer. This is a great opportunity to join a well-established and highly successful organization and to showcase your leadership skills. This role allows you to work directly with a Local Franchise Owner in an organization that focuses on development opportunities and promotion from within.

Requirements

At least 1 year of restaurant experience in a leadership position required
This is a Full-time position and full schedule availability is required (Mon-Sat; 5:30am-midnight; Holidays)
Must be at least 18 years old
You must be hard-working, team-oriented, friendly, honest and have a desire to serve others
Must be at least 18 years old
Excellent verbal and written communication skills
Ability to work well in a stressful and fast-paced environment
Mentality of a leader with a willingness to learn and grow
Fun, outgoing, energetic personality
Ability and eagerness to mentor younger workers and to have a positive impact on their professional development

Responsibilities

Lead the shift and motivate the team to achieve goals by using effective communication and positivity
Ensure Team Members are attentive and caring utilizing the Core 4 service model
Help to identify and actively develop future Leaders within the organization
Support the training and development of Team Leads, Training & Support Leads, and others that aspire to Lead.
Maintain a focused, fun, and caring work environment
Provide coaching and feedback to Team Members regarding their performance
Record any handbook violations
Exemplify and enforce all policies set forth by the Operator including but not limited to: (a) appearance standards, (b) punctuality and attendance standards, (c) Pathway training standards and (d) exhibiting restaurant vision and values.
Demonstrate the ability to openly receive feedback and direction from Senior Leadership without becoming defensive
Actively participate in team leadership meetings
Ensure that all shifts are set up prior to the shift by reviewing the position assignment and break plans
Ensure that the next shift is set up to succeed
Utilize H.E.A.R.D model to ensure negative guest experience recovery
Ensure restaurant is a refreshingly clean and safe environment
Certify Team Members on specified tasks once they demonstrate their capability
Take initiative to identify and resolve issues within the restaurant
Finds coverage for shifts when call outs occur
Send out accurate shift notes using the appropriate channel
Identify and react properly to danger zones in operations