Kitchen Manager

Rosati's Pizza - Cedar Lake, Hobart, Schererville, Crown Point•Crown Point, IN

22d

About The Position

Rosati’s Pizza is ‘Chicago’s Greatest Thin Crust Pizza’ company built on family values, work ethic, and teamwork. At Rosati’s, our passion runs deep for our food, our team members, and our customers. Authentic Italian food matched with authentic, genuine people is the Rosati recipe. Most Rosati’s Pizza locations are locally owned and operated by entrepreneurial, franchised Operators. A range of Team Member opportunities exists at each restaurant, including front-of-house, back-of-house, and leadership roles. Our aim is to serve guests and communities well, and we know that starts with people. Creating a positive and productive place to work is important to both Rosati’s Pizza and our franchisees. Job Summary: The Kitchen Manager is responsible for overseeing daily kitchen operations, ensuring food quality, consistency, and efficient service. This role leads and supports the kitchen team, maintains cleanliness and safety standards, and helps create a positive, high-performing work environment.

Requirements

Proven work experience as a Manager in the restaurant/hospitality industry
Proven customer service experience as a manager
Extensive food and beverage knowledge with the ability to remember and recall ingredients and dishes to inform customers and staff
Strong leadership, communication, motivational and people skills
Acute financial management skills
You must be committed to improvement, both in the operations of your assigned restaurant as well as in your own personal and professional development
Possess the ability to motivate your staff in a positive and creative manner

Nice To Haves

BS degree in Business Administration, hospitality, the management, or culinary schooling is a plus

Responsibilities

Coordinate daily and back of the house restaurant operations
Deliver superior service and maximize customer satisfaction
Respond efficiently and accurately to customer complaints
Organize and supervise shifts
Appraise staff performance and provide feedback to improve productivity
Estimate future needs for goods, kitchen utensils, and cleaning products
Ensure compliance with sanitation and safety regulations
Control operations costs and identify measures to cut waste
Create detailed reports on weekly, monthly, and annual revenues and expenses
Train new and current employees on proper customer service practices
Implement policies and protocols that will maintain future restaurant operations