Kitchen Director

Chick-fil-A•Foxborough, MA

28d•$70,000 - $95,000•Onsite

About The Position

We're looking for a driven, people-first Kitchen Director to oversee all back-of-house operations, deliver consistently excellent food, and develop a high-performing kitchen team. This is a senior leadership role focused on food safety, quality, speed, and team development in one of the busiest Chick-fil-A restaurants in New England. About Us Chick-fil-A at Patriot Place is projected to be high-volume, fast-paced restaurant serving thousands of guests daily near Gillette Stadium. We believe in servant leadership, excellence in every detail, and creating a workplace where team members feel cared for and inspired.

Requirements

3-5+ years of leadership experience with Chick-fil-A
Proven success leading teams in high-volume, fast-paced environments
Strong communication and organizational skills
Must be bilingual in Spanish and English (written and spoken)
Servant leadership mindset with the ability to coach and inspire others
Flexible schedule, including nights, weekends, and event days
Travel to Chick-fil-A headquarters in Atlanta may be required for training

Nice To Haves

5+ years Chick-fil-A experience preffered
Background managing high volume Chick-fil-A kitchen

Responsibilities

food safety, product quality, speed, and cleanliness
Food Safety = Elite rating
Speed of Service ≤ 3 minutes
Accuracy & Hold Time ≥ 95%
Kitchen Hero Products (Sandwich, Nuggets, Fries) ≥ 80% guest satisfaction
Food Cost gap ≤ 0.5%
Recruit, train, and develop back of house team members and leaders; build a strong leadership pipeline
Maximize throughput and capacity while minimizing food and labor waste (LEAN kitchen model)
Oversee prep production, inventory management, and truck orders to control costs and reduce waste
Partner with the Catering Coordinator to ensure efficient execution of large catering orders
Maintain a clean and safe environment through daily brand checklists and deep-cleaning systems
Support food safety audits, equipment checks, and Chick-fil-A standards compliance
Lead structured kitchen leadership meetings and coach team leaders through one-on-ones
Track and analyze kitchen KPIs (food cost, waste, hold times, speed of service, CEM scores) and implement action plans for improvement