Kitchen Director

Chick-fil-A • Atlanta, GA

27d

About The Position

Are you a seasoned, high-impact restaurant leader ready to bring your extensive experience and passion for excellence to Chick-fil-A Cascade? We are seeking an experienced, dynamic, and results-driven General Manager to oversee all aspects of our restaurant operations, from driving financial performance to cultivating a world-class team and delivering Chick-fil-A's signature "Second Mile Service." This is a highly demanding, yet incredibly rewarding, hands-on leadership role that requires a leader with proven experience and a strong commitment to the Chick-fil-A brand and its values.

Requirements

• A minimum of 10+ years of progressive leadership experience in a high-volume, fast-paced food service, hospitality, or retail environment.
• A Bachelor's Degree from an accredited college or university is required.
• Must have open availability to be present in the restaurant as business needs dictate, including mornings, days, evenings, and Saturdays.
• Must be willing to adapt work schedules, management strategies, and operational plans quickly to meet the fluctuating demands of the business and a high-pressure urban setting.
• Demonstrated track record as a servant leader who prioritizes the growth and well-being of the team while relentlessly driving results.
• Strong understanding of P&L management, labor optimization, and business forecasting.

Responsibilities

• Oversee all Front-of-House (FOH) and Back-of-House (BOH) operations to ensure operational efficiency, excellent service speed, food quality, food safety, and overall cleanliness standards are met or exceeded daily.
• Lead, coach, and inspire a large team of managers and team members. Conducting performance evaluations, developing training plans, and fostering a positive, high-performing, and growth-oriented culture.
• Drive financial performance by managing the restaurant's budget, analyzing sales and labor costs, monitoring inventory, controlling food costs, and implementing action plans to achieve profitability targets.
• Champion the commitment to legendary customer service, handling guest feedback, and resolving issues promptly to ensure an exceptional guest experience every time.
• Ensure the restaurant is fully compliant with all local, state, and federal regulations, and Chick-fil-A's corporate standards. Oversee cash handling, scheduling, and payroll accuracy.

Benefits

• Closed on Sundays: Enjoy a guaranteed day off to spend with family, friends, or for personal time.
• Mentorship: Work closely with the local Chick-fil-A Operator, gaining one-on-one mentorship and valuable business insights.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Food Services and Drinking Places
• Number of Employees: 5,001-10,000 employees