Kinship (Kids in School Health Initiatives and Partnership) Supervisor

CommWell • Dunn, NC

1d

About The Position

Make a Difference Where It Matters Most Join a team that’s been providing compassionate, patient-centered care to rural North Carolina communities for 50 years. At CommWell Health, you won’t just care for patients, you’ll empower families, change lives, and be part of a mission-driven team that believes everyone deserves quality healthcare, close to home. What You’ll Do Supervises the patient registration process and daily operations of the dental front office to maximize revenue and reduce patient registration errors. Participates in the interview, selection, education and training processes of new ancillary staff. Participates in the performance evaluation, monitoring and any corrective actions for departmental staff. Assists with managing the scheduling and coordination of the KINSHIP Program and its promotion. Attends and participates in organizational meetings, teams, and committees as assigned or requested. Ensures accurate determination and verification of all third-party insurance, Medicare and Medicaid including prior approvals and patient-responsible co-pays. Works in conjunction with the billing staff to monitor aged account receivables to determine status of claims and balances and takes appropriate action to include “good faith and collections” statements to patients. Work in collaboration with Dental Clinical Manager. Ensures correct patient coding and data entry into the systems for patient billing. Identify mechanism to provide continuous training to all front desk staff regarding policy updates, billing issues etc. Works with billing department in researching and re-filing denied claims. Delivers excellent customer service. Possess excellent communications skills needed to interact with patients in a positive manner. Works as front desk GSA and performs other clinical duties as needed. Communicates daily with Sr. Director, Dental Services. Supervises the transportation and set up of Mobile Dental Office, along with overseeing travel, mileage and maintenance log reports daily. Other duties, as assigned. What We’re Looking For Required Skills BLS Certificate from American Red Cross or American Heart Association. Clean driving record with current NC driver’s license and approved by corporate vehicle insurance vendor for driving privileges Preferred Dental Assistant Certification Minimum of two (2) years experiences working with dental office practice. Working knowledge of CPT and ICD-9 coding, third party billing, collections. Prior office medical or dental office management (Preferred) Why Join CommWell Health? Impact: Be part of a team that delivers life-changing care to underserved populations. Balance: Enjoy a supportive, flexible environment that values your well-being. Growth: Access continuous learning, advancement pathways, and leadership development. Recognition: Your voice matters. At CommWell Health, every team member “colleague” is seen, heard, and valued. We Take Care of Our Team Medical, Dental & Vision Insurance – Affordable plans with options that meet your family’s needs 401(k) with Matching – Invest in your future with confidence Generous PTO – Enjoy time off with paid holidays, emergency leave, and vacation accruals Employee Assistance Program (EAP) – Support for your mental, emotional, and financial wellness Career Growth – On-the-job training, certification support, and advancement opportunities A Team That Cares for You At CommWell, our teams are more than colleagues, we are a tight-knit, mission-driven family. You’ll work alongside experienced clinicians, receive support from leaders, and participate in team huddles, recognition programs, and a collaborative care model rooted in our core value, “The Value of Valuing” by recognizing each person’s worth, perspective, and contributions. Equal Opportunity Employer CommWell Health is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Ready to Join Us? If you’re a compassionate nurse ready to be part of something bigger, we’d love to meet you. Apply today and help us shape the future of community health, one patient, one family, one community at a time.

Requirements

• BLS Certificate from American Red Cross or American Heart Association.
• Clean driving record with current NC driver’s license and approved by corporate vehicle insurance vendor for driving privileges
• Minimum of two (2) years experiences working with dental office practice.
• Working knowledge of CPT and ICD-9 coding, third party billing, collections.

Nice To Haves

• Dental Assistant Certification
• Prior office medical or dental office management (Preferred)

Responsibilities

• Supervises the patient registration process and daily operations of the dental front office to maximize revenue and reduce patient registration errors.
• Participates in the interview, selection, education and training processes of new ancillary staff.
• Participates in the performance evaluation, monitoring and any corrective actions for departmental staff.
• Assists with managing the scheduling and coordination of the KINSHIP Program and its promotion.
• Attends and participates in organizational meetings, teams, and committees as assigned or requested.
• Ensures accurate determination and verification of all third-party insurance, Medicare and Medicaid including prior approvals and patient-responsible co-pays.
• Works in conjunction with the billing staff to monitor aged account receivables to determine status of claims and balances and takes appropriate action to include “good faith and collections” statements to patients.
• Work in collaboration with Dental Clinical Manager.
• Ensures correct patient coding and data entry into the systems for patient billing.
• Identify mechanism to provide continuous training to all front desk staff regarding policy updates, billing issues etc.
• Works with billing department in researching and re-filing denied claims.
• Delivers excellent customer service.
• Possess excellent communications skills needed to interact with patients in a positive manner.
• Works as front desk GSA and performs other clinical duties as needed.
• Communicates daily with Sr. Director, Dental Services.
• Supervises the transportation and set up of Mobile Dental Office, along with overseeing travel, mileage and maintenance log reports daily.
• Other duties, as assigned.

Benefits

• Medical, Dental & Vision Insurance – Affordable plans with options that meet your family’s needs
• 401(k) with Matching – Invest in your future with confidence
• Generous PTO – Enjoy time off with paid holidays, emergency leave, and vacation accruals
• Employee Assistance Program (EAP) – Support for your mental, emotional, and financial wellness
• Career Growth – On-the-job training, certification support, and advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed