Key Holder - Versailles Road

Gopuff•Lexington, KY

2d•Onsite

About The Position

Keyholder Full-time / Part-time Liquor Barn, Party Mart, and DEP'S (BRS) is a wholly owned subsidiary of GoPuff. An operated retail chain of spirits, beer, wine, and party goods in the Commonwealth of Kentucky. We offer 23 retail locations across the state, including Louisville, Lexington, Danville, Bowling Green, Elizabethtown, Owensboro, and Northern Kentucky, with a delivery radius reaching 80% of Kentucky residents. As a Keyholder, you are responsible for providing excellent customer service while driving sales though BRS products by building relationships with customers while providing the ultimate shopper experience through sales, customer support, and cashier responsibilities.

Requirements

21 years of age or older
Knowledge of wine varietals, countries and regions
Ability to work a flexible schedule as business requires (nights, weekends and holidays)
Desire to continually develop retail sales skills and knowledge of product and services
Two years of management experience
Prior experience in a team environment requiring professional communication skills
Retail experience in retail spirits industry preferred
Team player
Strong interpersonal skills necessary for establishing customer and team relationships
Ability to demonstrate a positive and engaging attitude and demeanor
High School Diploma or equivalent
Frequently standing and moving in an assigned location safely and efficiently
Carrying or lifting items weighing up to 50 pounds
Handling objects, products and equipment safely
Bending, kneeling

Nice To Haves

Retail experience in retail spirits industry preferred

Responsibilities

Provide excellent customer service by greeting and establishing rapport with customers while informing customers of BRS products and services
Expert knowledge of BRS products to provide customers with recommendations
Drive sales in all departments
Replenish and maintain inventory
Must pass WSET, Cicerone Certification, Certified Bourbon Steward, ServSafe Certification provided by BRS for specific a department
Organize and communicate with vendors and buyers for store tastings
Assist in the training of new Store Associates
Perform cashier functions and adhere to minor policy while completing customer transactions
Assist front end scheduling of store associates
Cash management
Provide high levels of customer service, driving sales, handling difficult situations, demonstrating organizational skills, multi-tasking
Coaching team members and guidance to improve customer experience
Ensures all pricing, signage, and display information is correct
Maintain store safety standards
Store cleanliness and assist in maintaining standards on the sales floor, stock room, lockers, and bathrooms
Maintain all safety standards for deliveries
Assist in promotions and setup of events