Shift Supervisor - Lancaster

Primanti BrosLancaster, PA
11d

About The Position

Key Coaches support the Coach Team in all aspects of running a clean, safe environment while maintaining the highest quality standards with beverages, food, and Fan service.

Requirements

  • Ability to read and write English.
  • Ability to verbalize and clearly respond to Fans and Players.
  • Stands/walks 100% of the shift.
  • Reaches, bends, stoops, and wipes frequently.
  • Lifts and carries up to 50lbs, up to 20 times per shift; places these items on high shelves and in walk-in cooler and/or freezer.
  • Works frequently in damp, hot work environment.
  • Works with an open flame.
  • Uses sharp knives and utensils.
  • May use slicers or other kitchen machinery.
  • Ability to hold items with hands (knives, pans) for extended periods of time, with up to 5lb of weight.

Responsibilities

  • Assists with multiple administrative duties including ordering, receiving, inventory, and P&L controls.
  • Trains potential Players.
  • Provides direction to Players, evaluates, and coaches their performance.
  • Assists management team with daily financial responsibilities (cash handling, daily deposits, authorizes comps & voids, etc.)
  • Investigates and resolves food quality and service complaints.
  • Oversees cleaning and maintenance of equipment and facility to ensure that all health and safety regulations are adhered to.
  • Exemplifies the desired culture and philosophies of the organization. Leads by example and fosters mentoring relationships.
  • Works effectively with management team and Players. Uses a high degree of initiative, judgement, and discretion. Rectifies any Fan complaints.
  • Operates a computer and all associated hardware (MS Office, internet, LMS…) or systems.
  • When needed, may perform the duties of a Service Assistant, Line Cook, Server, or Bartender.
  • Performs other duties as needed per Coach request.

Benefits

  • Benefit Eligible per ACA Requirements
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