Key Accounts Manager

Promethean•Fort Lauderdale, FL

23h•$109,600 - $150,000

About The Position

We're on a mission to transform the way people learn and collaborate around the world. For over 25 years, we've been empowering educators, innovators, and business leaders with our award-winning interactive displays and software solutions that transform learning and workspaces into connected, creative environments. Our company is rooted in our values, igniting a culture that fosters collaboration and innovation, as well as promoting an inclusive environment. As a global leader in edtech, we are also passionate about four key areas where we can make a difference: growing access to technology for underserved communities, encouraging our employees to take an active role in improving our world, promoting diversity and inclusion, and reducing our carbon footprint. Discover more about our corporate social responsibility initiatives. As a member of #TeamPromethean, you'll have the opportunity to change lives with technology and directly impact education and the workplace for countless people every day. If you're passionate about education, collaboration, and making a positive global impact, we want to hear from you. Join us on our mission to transform the world, one student, one teacher, and one community at a time. The Key Account Manager (KAM) is responsible for driving strategic growth, retention, and satisfaction within a portfolio of high-value customers in the education, enterprise, and higher education markets. This role focuses on developing and executing account strategies that expand market share for the companyâs hardware and software solutions. The KAM will act as the primary relationship owner, aligning customer needs with Promethean solutions, coordinating cross-functional resources (sales, channel, marketing, product, and professional development teams), and ensuring successful delivery across the full customer lifecycle.

Requirements

Proven ability to build and execute account plans for high-value customers
Expertise in consultative and value-based sales approaches
Strong experience working with resellers, distributors, and system integrators
Familiarity with K-12 procurement cycles, funding sources (state budgets, district budgets), and enterprise IT buying processes.
Ability to deliver compelling presentations, product demonstrations, and proof-of-concept engagements to diverse audiences.
Proficiency in CRM platforms (e.g., Salesforce, HubSpot) with strong pipeline hygiene and forecast accuracy.
Ability to coordinate resources across functional teams in logistics, marketing, professional development, and product teams.
Strong analytical skills to interpret sales data and competitive intelligence.
Bachelorâs degree in business, marketing, technology, or a related field; or equivalent professional experience.
5-7+ years of experience in key account management, enterprise sales, or channel sales.
Demonstrated track record of meeting or exceeding multi-million-dollar sales quotas.
Experience managing strategic accounts in the K-12, higher education, or enterprise sectors.
Willingness to travel frequently (30â50%) for customer meetings, partner visits, and industry events.

Responsibilities

Serve as the single point of contact for all account-related activities, ensuring alignment between customer needs and Promethean solutions.
Develop and execute strategic account plans for assigned key customers, outlining growth opportunities, risk mitigation, and long-term relationship goals.
Maintain a clean, accurate, and up-to-date pipeline in the CRM, with clear forecast categories
Collaborate with resellers, distributors, and system integrators to execute joint sales strategies and marketing programs.
Build and nurture senior-level relationships with decision-makers, influencers, and technical stakeholders within assigned accounts
Understand customer goals, budget cycles, procurement processes, and technology roadmaps to position Prometheanâs solutions as the preferred choice.
Act as a trusted advisor by providing market insights, funding opportunities (e.g., ESSER, corporate and state budgets), and technology best practices.
Differentiate the companyâs offerings from competitors (SMART, Newline, ViewSonic, BenQ, etc.) based on value, TCO, and lifecycle advantages.
Coordinate cross-functional resources (Field engineers, professional development SMEâs, product managers, marketing) to support account objectives.
Monitor industry trends, competitive activity, and funding shifts in K-12, higher education, and enterprise verticals.
Participate in trade shows, partner events, and thought-leadership activities to increase visibility and market influence.