Job Opportunities Key Account Specialist

elevators, escalators, & moving walkways for the U.S. • Atlanta, GA

17h

About The Position

We Elevate... Quality of urban life Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for communities, and contribute to making places more accessible, inclusive, and sustainable for all. By joining us, you don’t just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874. Join us as a Key Account Specialist

Requirements

• Accounting/Finance/Business Administration or Associate Degree with additional work experience in billing or collections is required
• 2-5 years general work experiance

Responsibilities

• Prepare daily invoicing for Key account customers
• Ensure all Billings (EI and NI) are completed timely and in accordance with Key Customer contract terms and conditions
• Responsible for accuracy of key customers special billing rates
• Upload invoices to 3rd party billing platforms and provide required documentation including but not limited to work orders, purchase orders and time tickets as required.
• Responsible for driving improvement in DSO, Bad Debt Expense and AR Aging
• Continually check invoice status in 3rd party platforms and resolve rejected invoices or invoices placed on hold by key customers.
• Involve key account managers, district offices and liaise directly with key customers to resolve key customer account invoice disputes. Set timeframes for resolution and monitor for completion
• Communicate with key customers discuss discrepancies, investigate complaints, verify accuracy of charges, correct errors in accounts and confirm payment date
• Provide statement of account to customers, Key Account managers and others upon request
• Escalation of disputes to management as needed.

Benefits

• Fully vested 401k match, up to 7% of total eligible compensation.
• Competitive Medical, Dental and Vision Plans - Effective from first day of hire.
• 3 weeks’ vacation which increases with tenure, 7 sick days, 3 floating holidays and 8 Company Observed Holidays.
• Tuition Reimbursement - Eligible after 6 months of service.
• Parental Leave – 100% base pay for 6 consecutive weeks within first year of a child’s birth or adoption.
• A wide range of development opportunities to boost your professional and leadership growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree