Key Account Specialist, ADUSA

Chocoladefabriken Lindt•Stratham, NH

77d•$88,000 - $114,000

About The Position

The individual in this role will work closely with the National Account Manager (NAM) to craft, deploy, and oversee strategic programs and promotional campaigns for the Ahold Delhaize account. Additionally, they will conduct thorough sales analysis, offer customer support for designated accounts, and collaborate with the NAM to ensure alignment with customer needs, company sales objectives, and profitability targets. Additionally, they will strive to enhance operational efficiencies (merchandise waste) and identify further sales opportunities.

Requirements

Approximately 2 years of sales experience preferrable in CPG
Strong interpersonal and fact-based selling skills
Excellent verbal, written and formal presentation skills; strong negotiating skills
Strong data analysis skills
Detail-minded and results-oriented
Ability to solve problems strategically
Proficiency with Circana/IRI, AC Nielsen, Spectra, Synectics
Bachelor's degree
Travel up to 25-30%

Nice To Haves

MBA preferred

Responsibilities

Lead divisional calls with brokers to effectively pursue assigned goals and objectives
Provide sales and promotional recommendations to the National Account Manager (NAM) based on meticulous sales and trend analysis
Collaborate with the NAM and brokers to establish and uphold a comprehensive master customer presentation timeline for the entire year, encompassing both regular and seasonal business requirements, including planogram/reset schedules.
Utilize syndicated and proprietary data to deliver in-depth analysis and actionable insights, supporting the sustained growth of Lindt & Sprüngli. Regularly report data findings and insights on an as-needed basis.
Monitor customer profitability and scrutinize monthly trade spending through customer profit and loss (P&L) analysis, ensuring the overall profitability of Lindt & Sprüngli USA.
Forge strong direct relationships with customers' inventory/logistics teams and Lindt customer service to ensure alignment on all ordering and replenishment recommendations.
Develop and maintain an extensive understanding of the Lindt & Sprüngli product portfolio and brand positioning to optimize sales efforts, employing fact-based selling strategies. Stay abreast of brand strategy and promotional initiatives that impact the business and are of significance to customers.
Conduct routine promotional analysis to assess efficiency and effectiveness of trade spending and make recommendations as needed to optimize future planning and support initiatives.
Partner with management to align accurate monthly rolling forecasts in the planning systems.
Create full year sales planning tool by customer/product group/product to plan both GTS and NTS volume.
Collaborate with Demand Consensus Group (including Finance, the planning group and Marketing) to deliver information that provides value to each of their respective departments.
Track orders vs. commitments for everyday and seasonal programs to ensure compliance.