Key Account Sales Representative

Western Digital • San Jose, CA

2d

About The Position

The Key Account Sales Representative plays a vital role in driving business growth and maintaining account satisfaction. This position works closely with the sales leader to achieve quarterly revenue and margin targets for a designated key account. The role requires proactive involvement in sales operations, effective data management, and cross-functional collaboration.

Requirements

• Minimum of 1–3 years of sales experience or an equivalent background.
• Demonstrated strong sense of urgency, commitment, and results orientation, with a passion for winning and being a valuable team player.
• Willingness to travel as needed to fulfill job responsibilities.
• Excellent verbal and written communication skills to interact effectively with various stakeholders.
• Ability to work independently as a self-starter and adapt quickly to changing situations and priorities.

Nice To Haves

• Advanced computer skills, with intermediate to advanced proficiency in Excel and PowerPoint considered a plus.

Responsibilities

• Sales Operations and Data Management
• Collect and distribute ad hoc meeting notes to facilitate clear communication across all teams involved.
• Prepare and summarize demand and supply information for both internal departments and external partners, supporting informed business decisions.
• Maintain and update Total Addressable Market (TAM) data, including performing regular TAM exercises and providing quarterly reporting in the Customer folder.
• Track and project historical revenue, ensuring that all documentation and analysis are accurate and up to date.
• Align and resolve internal invoice issues to streamline processing and improve workflow.
• Review monthly or quarterly customer rebate reports and obtain customer confirmation of data accuracy before payment or credit memos are issued.
• Provide quarterly earnings summaries following customer earnings reports.
• Support Executive Business Reviews (EBR) and prepare materials for executive meetings.
• Organize and schedule one-on-one meetings as required.
• Create and maintain current organizational charts for reference and planning.
• Oversee the creation of SRTC/PAC documents and monitor their progress through the approval process.
• Forecasting and Supply Alignment
• Submit, track, and maintain accurate forecasting data across all company platforms.
• Ensure the Business Unit is informed of and maintains a robust supply pipeline to satisfy forecasted/ PO secured demand.
• Purchase Order (PO) Tracking and Maintenance
• Collaborate with the customer to ensure mass production POs are placed within lead time
• Engage directly with Original Design Manufacturers (ODMs) who may place orders on behalf of the primary customer.
• Work closely with Customer Operations to maintain, track, and communicate shipment schedules to customers.
• Support the timely receipt and tracking of qualification POs to ensure seamless operations.
• Reporting and Weekly Updates
• Partner with the sales leader to prepare comprehensive weekly updates for management, ensuring leadership is informed of account status and progress.
• Meeting Management
• Organize and schedule both internal and external meetings, coordinating logistics as necessary.
• Collect, organize, and distribute meeting notes to all relevant parties for effective follow-up and action.
• Supply Coordination
• Work with the Customer Operations team to prepare for, lead, and communicate during weekly supply update meetings.
• External Customer Meeting Preparation and Market Knowledge
• Prepare thoroughly for external customer meetings, ensuring all materials and information are ready, relevant and accurate.
• Stay informed of market trends and competitive dynamics to maintain strong market and competition knowledge.
• Collaborate consistently with Internal Product Team leads to cultivate comprehensive expertise in the WD Roadmap, products, technologies, and features.
• Meeting and RFQ Management
• Organize and schedule both internal and external meetings efficiently.
• Collect, organize, and distribute meeting notes in a timely manner.
• Collaborate with the sales leader on quarterly RFQs for TLA's and CRU pricing.

Benefits

• paid vacation time
• paid sick leave
• medical/dental/vision insurance
• life, accident and disability insurance
• tax-advantaged flexible spending and health savings accounts
• employee assistance program
• other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity
• tuition reimbursement
• transit
• the Applause Program
• employee stock purchase plan
• the Western Digital Savings 401(k) Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees