Key Account Program Manager
About The Position
We are seeking a highly skilled and motivated Key Account Program Manager with strong expertise in display systems to join our team. You will be the central hub, coordinating between internal teams (Hardware, Software, Optical Engineering, Supply Chain, and Quality) and E Ink's key customer accounts. In addition to display expertise, this role requires a strong background in engineering, system level design, testing, and a strong understanding of product development processes. The successful candidate will work closely with cross-functional teams to ensure customer success, from concept through to commercialization.
Requirements
- BS Degree in Engineering or Technical field required (Electrical, Electronics, System, or Computer Science desired)
- 5+ years' experience in Program or Project Management
- Must be comfortable working in a fast-paced, self-managed environment
- Excellent problem-solving and analytical skills, with the ability to identify and address issues quickly
- Strong communication and collaboration skills, with the ability to work effectively in cross-functional teams
- Fluency in English and Mandarin
- Demonstrated strong documentation and organization skills
- Self-motivated with a strong work ethic
Nice To Haves
- Software experience is a strong plus
Responsibilities
- Manage multi-disciplinary and cross-functional project teams (engineering, operations, supply chain, and quality) to deliver display systems for multiple customer programs
- Define program scope, objectives, milestones, deliverables, and success metrics. Track deliverables and execute to the master program schedule.
- Act as the primary point of contact for customers and internal stakeholders providing clear, concise, and regular status updates. Be the definitive source of truth for your program's health, schedule, and risks.
- Drive adherence to development processes, documentation standards, and quality assurance best practices
- Provide product requirements to development teams
- Present on technical topics, roadmaps, and conduct cutting edge demos to key customers
Benefits
- Competitive Total Compensation Package
- Medical, Dental and Vision on 1st day
- Company 401K match
- Paid Time Off & Holidays
- Sick Leave Policy
- Casual day to day work environment
- Hybrid/flexible work environment (for some positions)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
