Key Account Manager

The Berwyn GroupMinneapolis, MN
18d$140,000 - $160,000Hybrid

About The Position

We are looking for a Key Account Manager (KAM), who will be responsible for leading the development and execution of specific strategic partnerships and accounts to drive business objectives and enhance the company's competitive position.

Requirements

  • 10+ years of experience in a B2B sales role, including selling to and managing enterprise level accounts and working with the C-Suite
  • Strong knowledge of Benefits Administration major accounts, e.g. AON, Alight, Fidelity, Conduent, Mercer
  • Excellent written and oral communication skills, including presentation skills
  • Proficient with Microsoft Office suite (Word, Outlook, Excel, PowerPoint)
  • Experience using Salesforce or similar CRM
  • Must be currently legally authorized to work in the U.S. without sponsorship for employment visa status (e.g., H1B status, 0-1, TN, CPT, OPT, etc.). We are unable to sponsor or take over sponsorship of an employment Visa at this time or in the future.

Responsibilities

  • Cultivate and maintain strong relationships with specific partners, accounts, and assigned decision-makers through regular contact and interaction.
  • Collaborate with internal teams, including IT, marketing, product development, and legal, to align partnership activities with business strategies and objectives.
  • Manage forecast for accounts, work towards sales/retention targets, and planning for major projects.
  • Continuously assess market trends, industry developments, and competitive landscape to identify new opportunities for these accounts.
  • Develop and execute short- and long- term plan to grow the sales revenue for assigned accounts.
  • Develop and implement metrics to track partnership performance and impact on business outcomes. Provide regular reports and insights to the General Manager.
  • Collaborate with Customer Success Manager and Account Advisors to ensure customer needs are met, including day-to-day operations, new account set-ups, service calls, and training.
  • Handle and monitor credit requests to identify training, product issues and overall trends.
  • Perform effective demos on all products and discuss the benefits over the competition. Utilize “Solution Sell” by demonstrating the unique value against cost.

Benefits

  • Comprehensive health insurance, dental insurance, and vision coverage
  • Company-paid life insurance, short and long-term disability insurance
  • Generous PTO, paid holidays, and floating holidays
  • Summer hours: Participating employees will enjoy a half day every other Friday
  • Investment in career development including LinkedIn Learning and professional development funds
  • The base pay range for this role is $140,000 – $160,000 annually and incentive eligibility. Base pay is positioned within the range based on several factors including an individual’s knowledge, skills, and experience, with consideration given to internal equity.
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