Key Account Manager

Strategic Retail PartnersChesterfield, MO
3d$75,000Hybrid

About The Position

Develop long-term relationships with key decision-makers to maintain business and account growth Identify new sales opportunities within existing accounts and through new B2B customer acquisition Manage communications between key clients and internal teams Resolving key client issues and complaints in a timely and professional manner Collaborate with internal teams (marketing, operations, customer service) to ensure seamless service delivery Monitor and analyze customer sales data to provide continued sales growth Present, promote, and sell products/services using a consultative sales approach Follow through on catalog program presentation schedule making sure all deadlines are met and executed properly. Work with the Sales & Marketing Director to develop sales strategies to achieve revenue and growth targets Work with the Key Account Coordinator to execute data management for customers. Willingness to learn balloon artistry to be able to train customers. Travel to customer locations to train, educate, and assist in store sets. Understand seasonal demand, event trends, and client needs to recommend appropriate products and quantities Attend trade shows, client meetings, and industry events as required Capable of working in a Hybrid environment and managing time and duties independently when working remotely.

Requirements

  • Bachelor’s degree in marketing, business administration, sales, or relevant field or applicable experience in lieu of degree.
  • At least four years of experience in sales, account management, or a related field; balloon industry experience is preferred.
  • Proven results of delivering client solutions and meeting sales goals.
  • Ability to manage multiple accounts and priorities effectively while still meeting deadlines
  • Travel to key client locations, up to 30%.
  • Strong planning, time management, and organizational skills
  • Goal-oriented, organized team player.
  • Self-motivated and self-directed.
  • Excellent interpersonal relationship skills and a people person.
  • In-depth understanding of key company clients and their position in the industry.
  • Eager to expand the company with new sales, clients, and territories.
  • Ability to analyze data and sales statistics and translate results into better solutions.
  • Excellent verbal, written, listening and presentation skills.
  • Strong computer skills, proficiency in Microsoft Office Suite, especially Excel, and knowledge in Microsoft GP a plus.

Nice To Haves

  • balloon industry experience is preferred.
  • Strong computer skills, proficiency in Microsoft Office Suite, especially Excel, and knowledge in Microsoft GP a plus.

Responsibilities

  • Develop long-term relationships with key decision-makers to maintain business and account growth
  • Identify new sales opportunities within existing accounts and through new B2B customer acquisition
  • Manage communications between key clients and internal teams
  • Resolving key client issues and complaints in a timely and professional manner
  • Collaborate with internal teams (marketing, operations, customer service) to ensure seamless service delivery
  • Monitor and analyze customer sales data to provide continued sales growth
  • Present, promote, and sell products/services using a consultative sales approach
  • Follow through on catalog program presentation schedule making sure all deadlines are met and executed properly.
  • Work with the Sales & Marketing Director to develop sales strategies to achieve revenue and growth targets
  • Work with the Key Account Coordinator to execute data management for customers.
  • Willingness to learn balloon artistry to be able to train customers.
  • Travel to customer locations to train, educate, and assist in store sets.
  • Understand seasonal demand, event trends, and client needs to recommend appropriate products and quantities
  • Attend trade shows, client meetings, and industry events as required
  • Capable of working in a Hybrid environment and managing time and duties independently when working remotely.
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