Key Account Manager

Comfort Research, LLC.Grand Rapids, MI
57dHybrid

About The Position

Comfort Research is seeking a Key Account Manager to manage and expand relationships with key national and regional retail partners, while delivering sales and margin objectives. In this role, you’ll lead joint business planning, identify strategic growth opportunities, and collaborate cross-functionally to optimize assortment, pricing, and execution across the channel. This position offers high visibility and real ownership, with the opportunity to directly influence channel strategy while building strong, long-term trade partner relationships — ideal for a driven sales professional eager to make an impact and continue growing their career.

Requirements

  • 1-3 years of experience in a sales role or equivalent business experience required
  • Bachelor's Degree or equivalent required
  • Experience working with national retailers
  • Excellent verbal and written communication skills
  • Ability to establish priorities and proceed with minimal direction
  • Experience in Solution Selling techniques and Joint Business Planning
  • Strength in data analytics and project management
  • Proficiency in Microsoft Suite (PowerPoint, Excel, Word)
  • Working knowledge of standard sales financial terms, calculations, and statements
  • Ability to be a self-starter, work independently, and work in a team environment

Responsibilities

  • Demonstrate the Core Values of Comfort Research in daily actions, execution of tasks, and interactions with others.
  • Align with the Sr. Director of Channel Sales on strategic business opportunities and acts as the sales point of contact for Comfort Research.
  • Pursue and execute assigned retail opportunities in accordance with channel strategy.
  • Develop strategic growth plans for the account portfolio.
  • Optimize assortment, pricing, and company resources to support the total channel business strategy.
  • Facilitate cross-functional efforts to support the Business Plan, including business update cadence.
  • Support channel business planning, forecasting, and product development stage gate process.
  • Develop compelling, data-based business solutions for assigned accounts.
  • Maintain current account relationships while developing new business opportunities.
  • Demonstrate robust knowledge of the customer's business and provide category expertise.
  • Support the Sales team in shared goals and initiatives.
  • HAVE FUN!
  • Other duties as assigned by leadership.

Benefits

  • Generous Paid Time Off (PTO) plan that begins accruing upon hire for eligible Ambassadors
  • Culture Awards program with opportunities to win cash prizes or extra PTO in addition to company-wide recognition
  • Several paid holidays throughout the year
  • Employee Assistance Program
  • Growing family bonus & extra PTO for new parents
  • Referral Bonus program
  • 401(k) program with a generous company match
  • A variety of health insurance plans with company contributions to premiums
  • Dental, vision, and other ancillary insurance coverages available
  • Company-paid Short-Term Disability coverage
  • Company-paid Life Insurance policy
  • Free product allowances & product discounts
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