Key Account Manager

Scientific Games•Alpharetta, GA

23d

About The Position

Scientific Games: Scientific Games is the global leader in lottery games, sports betting and technology, and the partner of choice for government lotteries. From cutting-edge backend systems to exciting entertainment experiences and trailblazing retail and digital solutions, we elevate play every day. We push game designs to the next level and are pioneers in data analytics and iLottery. Built on a foundation of trusted partnerships, Scientific Games combines relentless innovation, legendary performance, and unwavering security to responsibly propel the global lottery industry ever forward. Position Summary The Key Account Manager is responsible for the internal management of Instant game products which includes overseeing all aspects of the Game Creation process upon receiving approved concept artwork and prize structure, through Client approval; exercises best practices in the coordination of all components for Game Specifications to ensure all operating procedures and quality measures are maintained; researches and provides resolution and recommendations for issues related to Game Specification development/components, pre-manufacturing and manufacturing.

Requirements

Keen eye for detail
Excellent interpersonal and communication (oral and written) skills
Excellent organizational and project management skills
Ability to multi-task and drive project through to completion
Ability to exercise critical thinking and independent judgment
Excellent problem-solving capabilities with ability to conceive and recommend actionable process/procedure changes
Positive “can do” attitude and team environment work ethic
Ability to work with SG internal systems
Proficient with Adobe, Microsoft Excel, PowerPoint, Word and Outlook
Self-starter and able to work well independently or in a group; ability to work with minimal supervision
Minimum 2 years printing, sales, marketing, auditing or customer service experience

Responsibilities

Critical point of contact for all internal customers, including Director Customer Relations, legal, audit, programming, creative services, pre-manufacturing, production control, scheduling, finishing and shipping, etc.
Uses best practices to efficiently and effectively manage and prioritize the process flow of games for clients from approved prize structure and conceptual art through Game Specification development and manufacturing.
Develops Game Specifications and coordinates the components critical to the development process including: fonts, layouts, parameters, prize structure crosscheck, ticket samples, audit review, pricing, Profiles, etc.
Investigates and recommends resolution for game-related issues during the manufacturing phases.
Ensures all legal requirements are secured including trademark searches and third party contracts.
Develops state lottery rules and regulations for assigned games if required.
Maintains and updates Client profiles, internal Game Specification document, Master ticket backs, Master font and layout tables and packaging diagrams.
All other duties as assigned.

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