Key Account Manager
About The Position
We are seeking a driven and customer-focused professional to take responsibility for managing and nurturing relationships with our clients. You will join an innovative, fast-growing organisation committed to quality, sustainability, and compliance. If you thrive in a dynamic environment and excel at delivering results through building strong partnerships, this opportunity is for you! About Us We are an innovative, rapidly expanding company at the forefront of the regulated CPG marketplace. Our mission is to deliver exceptional products through a combination of compliance, creativity, and customer-focused solutions. As industry leaders, we value ambitious thinking, collaboration, and a commitment to personal and professional growth for all team members.
Requirements
- A bachelor’s degree in Business or a related field is preferred.
- 6-8 years of experience in Key Account Management or Strategic Sales.
- Strong familiarity with Asana or similar account tracking software.
- Advanced Excel capabilities.
- Exceptional analytical, organizational, and problem-solving skills.
- Proven negotiation, communication, and relationship-building skills.
- Ability to manage priorities effectively under tight deadlines.
- Proven leadership and communication skills.
Responsibilities
- Key Account Acquisition & Growth: Identify, target, and onboard high-potential MSOs and Tier 1 accounts by crafting tailored pitches, negotiating partnership terms, and developing account-specific plans to hit quarterly and annual sales targets.
- Strategic Relationship Management Serve as the face of our brand, building deep, collaborative relationships through regular check-ins, site visits, and proactive in-person entertainment or events designed to strengthen long-term partnerships.
- Focus on understanding account goals, aligning company initiatives with client objectives, and driving engagement through authenticity and consistent communication.
- Inventory Management: Proactively monitor and manage inventory to maintain Out-of-Stock rates at 10% or lower across all key accounts.
- Work closely with leadership and supply chain teams to forecast demand, coordinate deliveries, and develop contingency plans to ensure product availability and service reliability.
- Portfolio & Promotional Execution: Push the full portfolio of products into key accounts, customizing assortments for maximum shelf space.
- Fully execute the promotional strategy by defining what works best for accounts, partnering with marketing on co-branded campaigns, and tracking results.
- Cross-Functional Collaboration & Strategy: Team up with marketing, supply chain, product development, and finance to sync account plans with company goals.
- Provide regular updates, forecasts, and insights to leadership, with input that helps define big-picture strategy sessions.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
101-250 employees
