Key Account Manager

Mueller-Yurgae Associates IncChicago, IL
6d

About The Position

Key Account Managers I are responsible for building and servicing their territories by developing strong business relationships with potential and existing Retail Accounts.

Requirements

  • Bachelor’s degree or equivalent work experience
  • Two years of full-time sales industry related work experience preferred.
  • Valid driver’s license, personal vehicle, proof of insurance, and acceptable driving record

Responsibilities

  • Identify and track Key Account tasks and goals pertaining to retailer promotional and Plan-o-gram update calendars.
  • Establish routine communication with the Retail Manager including all facets of the customer’s business.
  • Communicate item approvals and reset requests to the Retail Manager.
  • Develop and enhance customer relationships. Provide exemplary customer service through frequent face-to-face visits, telephone, and/or electronic contact.
  • Collaborate with various internal departments to ensure that MYA fulfills all customer requests.
  • Demonstrate informed sales abilities through successful presentation of products to store group or retail headquarters buyers.
  • Participate in sales meetings, on-site training, and trade events to maintain a high level of product and supplier knowledge.
  • Collect and analyze data concerning consumer behavior to understand changing needs.
  • Utilize data analytics to prospect and grow current book of business.
  • Complete accurate and timely reports, utilizing our retail reporting tools, including weekly recaps, Itineraries, expense reports, and web-based reports.
  • Coordinate and assist any needs requested by the Retail Territory Sales Associates.
  • Some overnight travel may be required.
  • Participate in Trade Shows as needed.
  • Perform other work-related duties as assigned.
  • Drive personal vehicles and maintain clean driving record.
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