Key Account Manager

Sika•Madison Heights, MI

About The Position

With more than 100 years of experience, Sika is a worldwide innovation and sustainability leader i the development and production of systems and products for commercial and residential construction, as well as the transportation, marine, automotive, and renewable energy manufacturing industries. Sika has subsidiaries in 102 countries around the world and in over 400 factories, produces innovative technologies for customers worldwide. In doing so, it plays a crucial role in the transformation of the construction and transportation sector toward greater environmental compatibility. With more than 34,000 employees, the company generated sales of CHF 11.76 billion in 2024. Sika is looking for an experienced Key Account Manager to join our growing team, in our various U.S. markets. This Key Account Manager position at Sika will be based in the Gastonia North Carolina area,and play a key role in driving profitable sales growth by promoting and selling Sika technologies. At Sika, the Key Account Manager will achieve assigned sales target, maintain a “Sales Force” customer database in addition to: Leading technical solution development Executing strategic Initiatives aligned with business goals Identifying new business opportunities Incorporating core competencies including problem solving, consultative selling etc. Utilize Process Analysis to learn customer needs and to identify opportunities Prepare and present formal and informal presentations and seminars supporting the customer’s requirements

Requirements

Requires minimum of a Bachelor’s degree in a related field (Marketing, Business, Engineering, etc.)
Minimum five years Sales experience
Must have excellent interpersonal and negotiation skills along with excellent oral and written communication skills
Requires excellent analytical and quantitative skills
Bachelor’s degree or equivalent required, preferably in business or engineering field
Minimum five years of progressively responsible sales experience in which the candidate must have demonstrated a proven track record in achieving specific goals.
Must have proven record of creativity, innovation, sales growth, and significant achievement
Familiarity with adhesives, sealants or acoustics in the automotive industry preferred
Must have excellent interpersonal and negotiating skills, excellent oral and written communication skills, excellent analytical, planning and time management skills, and quantitative skills

Nice To Haves

Proficiency in Chinese (Mandarin) language, both written and spoken
Demonstrated experience or familiarity with Chinese cultural norms, traditions, and business etiquette
Prior work, study, or residency in a Chinese-speaking region is a plus
Ability to engage with Chinese-speaking clients, partners, or stakeholders effectively

Responsibilities

Account Management & Business Development
Build and maintain strong relationships with OEMs, Tier suppliers, and key decision-makers within target industries.
Coordinate product trials, technical validation, and implementation processes in collaboration with application engineering and R&D.
Work with functional support personnel to bring solutions to customer needs
Prepare and present formal and informal presentations and seminars supporting the customer’s requirements
Achieved assigned sales and distribution goals on a monthly, quarterly, and annual basis
Prepare and submit business plans and reports as required in order communicate projects, activities, and resource requirements, etc.
Identify and communicate market segments, product ideas, and product technologies through PCP
Incorporate Core Competencies including problem-solving, elastic bonding, consultative selling, etc.
Enthusiastically practice the ideas of Sika Spirit, Vision, and Mission
Forecast monthly sales for each account within acceptable Corporate guidelines on a regular basis
Maintain an accurate and up-to-date CRM “SalesForce” customer database
Submit timely reports detailing activities, trends, competitive analysis, etc.