Key Account Manager, ULTA & Nordstrom

OSEA•Los Angeles, CA

2d•$75,000 - $110,000

About The Position

Join our fast-growing beauty brand and become an essential member of our Sales team as we continue to expand our presence with two of our most important retail partners: ULTA and Nordstrom. We are looking for a thoughtful, highly organized Key Account Manager who is passionate about clean beauty, loves working collaboratively, and brings a deep sense of ownership to every detail. This role is all about execution–turning ideas into action through thoughtful account management, clear retailer communication, and reliable day-to-day business reporting. You’ll play a key part in ensuring our strategic plans come to life smoothly and successfully, helping deliver best-in-class experiences for our retail partners and our customers. If you thrive in a dynamic environment, enjoy building relationships, and are motivated by seeing your work make a tangible impact, you’ll feel right at home here. This job description is a summary of duties. It is by no means an all-inclusive list but a broad guide of expected duties and is subject to change.

Requirements

3+ years of experience in account management, retail operations, or sales support, preferably within beauty, personal care, or CPG.
Demonstrated ability to manage detailed timelines and complex workflows with exceptional attention to detail.
Strong written and verbal communication skills; confident managing daily retailer conversations and cross-functional coordination.
Analytical skills with the ability to interpret weekly sales performance and identify executional opportunities or risks.
Strong experience with Excel/Google Sheets, Powerpoint/Google Slides, Google Suite preferred.
Highly organized, proactive, resourceful, and solutions-oriented.
Comfortable operating in a fast-paced, growth-oriented environment.
Must reside in the United States to be considered for this position (PST or CST time zones preferred).
Please note that visa sponsorship is not available for this position.

Nice To Haves

Experience working with major beauty retailers (ULTA, Nordstrom, Sephora, Target, etc.) strongly preferred.

Responsibilities

Execute on key account plans and strategies, promotional programs, seasonal initiatives, and launch workflows with precision and timeliness.
Serve as the primary day-to-day contact for ULTA and Nordstrom merchants, operations partners, and cross-functional support teams, ensuring clear and proactive retailer and internal communication.
Manage product assortment inclusive of all SKU setup, updates, forms, submissions, and item maintenance within retailer systems (e.g., ULTA Portal, Nordstrom forms).
Collect and ensure timely delivery of meeting agendas, recaps and ensure on-time delivery and communication of all retailer deliverables, ensuring internal teams are aligned throughout.
Coordinate cross-functional alignment for all retailer initiatives by managing timelines, deliverables, calendars, and workflow communication.
Ensure timely circulation of retailer updates, program requirements, and action items to internal teams and confirm follow-through.
Maintain accurate trackers, launch documents, promotional files, retailer forms, and executional tools to ensure operational accuracy and visibility.
Support field and education partners with store-level updates, merchandising needs, and communication of retail priorities.
Troubleshoot executional or operational issues identified through retailer communication and coordinate internal support where needed.
Build strong, trust-based relationships with retailer partners through consistent communication, reliability, and attention to detail.