Key Account Manager/ Inside Sales

Nassau Candy•Hicksville, NY

97d•Onsite

About The Position

The Key Account Manager (Inside Sales) is responsible for identifying, developing, and expanding high-value customer relationships within the confectionery, food, and speciality markets. This role focuses on cultivating partnerships with premium and strategic clients, driving new business opportunities, and representing Nassau Candy as a trusted advisor and solutions partner. The Key Account Manager serves as a key liaison between clients, operations, product development, and marketing, to deliver tailored programs that maximize growth and customer satisfaction.

Requirements

Bachelor’s Degree in Business, Marketing, or related field required.
7+ years of progressive telephone sales and business development experience within the confectionery, CPG, or specialty food industry.
Proven success managing high-value / key / national accounts with strong relationship management and consultative sales skills.
Strategic thinker with demonstrated ability to identify and capture new business opportunities.
Exceptional communication, presentation, and negotiation skills.
Ability to manage complex sales cycles and collaborate cross-functionally across departments.
Proficiency in Microsoft Office Suite; CRM system experience (e.g., Salesforce, HubSpot) preferred.
Willingness to travel as required to attend client meetings, tradeshows, and company events.
This is not a territory sales / outside sales role, but someone who will be on site with our Hicksville, Long Island team as needed, and enjoys engaging and prospecting via phone / video calls.

Responsibilities

Build and maintain relationships with high-end and strategic clients across key channels (specialty retail, gourmet, gifting, hospitality, and private label).
Identify and pursue new business opportunities that align with Nassau Candy’s growth strategy and premium product portfolio.
Develop and execute account-specific growth plans, including sales forecasts, margin goals, and promotional strategies.
Collaborate with Product Development, Creative, and Operations teams to customize solutions for client programs and product assortments.
Analyze sales performance, product movement, and profitability to guide business decisions and identify new revenue opportunities.
Maintain in-depth knowledge of industry trends, category performance, and competitive activity to position Nassau Candy effectively within the marketplace.
Present new product innovations, seasonal programs, and marketing initiatives to customers and internal stakeholders.
Negotiate pricing, contracts, and terms with an emphasis on margin management and long-term account value.
Represent Nassau Candy at industry trade shows, networking events, and customer meetings to enhance brand visibility and business development opportunities.
Partner with Customer Service, Logistics, and Finance teams to ensure smooth execution and account satisfaction.
Prepare periodic sales reports, business reviews, and pipeline updates for senior leadership.
Lead or mentor Sales Representatives as needed, supporting account strategy and client retention initiatives.
Perform other related duties or special projects as assigned.