Key Account Manager II - Marketplace
About The Position
Are you a highly motivated and results driven account manager? As an account manager, with the marketplace team at Best Buy, you will help sellers adapt to our platform services and regulations. You will be a trusted business advisor and provide amazing customer service. The successful candidate is needed to be located within the Lower Mainland, BC, where we practice a remote first working model, leveraging in person interactions for strategic, collaborative, and social purposes. Join our collaborative team as an account manager with the marketplace team. What you’ll do: Act as primary contact for a portfolio of marketplace sellers and build trusted relationships aligned to growth. Advise sellers on promotions, marketing, pricing, commissions, and marketplace programs. Partner with Seller Success Managers and cross-functional teams to drive engagement and growth plans. Analyze performance, sales, and financial data to identify opportunities and recommendations. Coordinate merchandising/marketing initiatives and ensure timely campaign submissions. Conduct business reviews, support high-potential sellers, and navigate a fast-evolving marketplace environment What we’re looking for: 3–5 years of sales or account management experience (B2B, eCommerce, or marketplace preferred). Strong relationship-building, communication, negotiation, and influencing skills. Solid commercial acumen with comfort in pricing, profitability, and basic P&L concepts. Customer-centric, strategic mindset with ability to thrive in a fast-paced, evolving environment. Proficient in MS Excel. Why you’ll love it here: Remote-first work environment. Employee discounts on awesome tech from day one. Health benefits and wellness program. Training programs to build new and transferable skills. About Best Buy As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Our culture is one of inclusivity and belonging and provides employees an environment where they can bring their whole selves to work. We believe in a fair and inclusive hiring process. We encourage you to apply if you may not meet all the requirements. Join our amazing team! We are looking for people just like you. , This posting is for a vacancy. Wondering is a great place to start. Let’s talk about what’s possible. Best Buy Canada is one of Canada’s largest and most successful retailers, operating the Best Buy, Best Buy Mobile, and Geek Squad brands. We offer consumers a unique shopping experience with the latest technology and entertainment products, plus an expanded assortment of lifestyle products offered online at the right prices. Recognized as a 2023 winner of Canada’s Top 100 Employers, we received top marks in everyone from our work atmosphere and employee engagement to our phenomenal training and skills development programs. When you’re part of our team, you’ll get amazing discounts and promotional pricing on everything from TVs and refrigerators to luggage and furniture. You’ll get a sneak peek at the newest gadgets before they hit the market! Employment opportunities are available nationwide, including our Canadian Headquarters (CHQ) on the west coast, our two distribution centres, and 150+ retail store locations. We believe we have the unique opportunity to help customers enrich their lives and pursue their passions with the help of technology
Requirements
- 3–5 years of sales or account management experience (B2B, eCommerce, or marketplace preferred).
- Strong relationship-building, communication, negotiation, and influencing skills.
- Solid commercial acumen with comfort in pricing, profitability, and basic P&L concepts.
- Customer-centric, strategic mindset with ability to thrive in a fast-paced, evolving environment.
- Proficient in MS Excel.
Responsibilities
- Act as primary contact for a portfolio of marketplace sellers and build trusted relationships aligned to growth.
- Advise sellers on promotions, marketing, pricing, commissions, and marketplace programs.
- Partner with Seller Success Managers and cross-functional teams to drive engagement and growth plans.
- Analyze performance, sales, and financial data to identify opportunities and recommendations.
- Coordinate merchandising/marketing initiatives and ensure timely campaign submissions.
- Conduct business reviews, support high-potential sellers, and navigate a fast-evolving marketplace environment
Benefits
- Remote-first work environment.
- Employee discounts on awesome tech from day one.
- Health benefits and wellness program.
- Training programs to build new and transferable skills.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
