Key Account Manager-Ford

Mobis North America•Plymouth Charter Township, MI

About The Position

COMPANY OVERVIEW: MOBIS Technical Center of North America is the Research & Development Center for Hyundai MOBIS, a Tier 1 supplier and an affiliate under Hyundai Motor Group. MOBIS produces and supplies a wide variety of automotive components to customers including component modules (chassis, cockpit and front-end module), core system, eco-friendly and DAS-mechatronics. Mobis delivers the design and development of advanced engineering, autonomous driving, infotainment, component modules, safety, brake and steering systems, lamp, ICS/electronics and software development solutions that consider the safety and convenience of our customers as well as the future.

Requirements

Must have direct OE experience with Ford, with strong familiarity across Ford’s electrical product domains, including clusters, IVI, ADAS/Telematics, TCU, and broader electrical architecture.
Strong relationship-building skills with the ability to develop trust and credibility at all customer levels.
Experience with Global Tier 1 suppliers in customer-facing role.
Experience working at OEM Ford directly in Purchasing and/or Engineering supporting products in Mobis’ portfolio
Established relationships with OEM Purchasing and Engineering teams, especially within Ford.
Must have: Former Ford career background (Manager level). Ford Electrification (and related technologies) preferred.
Purchasing or relevant experience preferred.
Strong understanding of Ford's systems including purchasing strategy and process/procedure.
Strong technical aptitude in automotive systems, Electronics/ADAS, and Electrification.
Results-oriented mindset with proven ability to achieve sales targets and business objectives.
Excellent communication and presentation abilities, both written and verbal.
Strategic thinking paired with strong execution skills.
Problem-solving mindset with ability to navigate complex situations and create win-win outcomes.
Self-motivated and capable of independent work while also being a strong team collaborator.
High emotional intelligence with adaptability to different situations and personalities.
Strong organizational and multitasking skills with ability to manage multiple priorities and deadlines.
Proficiency in CRM systems and business tools including Microsoft Office and analytics platforms.
Willingness to travel 30–40% to customer sites and company facilities.
15+ years of automotive industry experience with a proven track record in OEM account management or sales.
Bachelor’s degree in Business, Engineering, Sales, Marketing or related field.
Ability to sit for extended periods, use a computer and phone daily, and occasionally lift up to 10 lbs.

Nice To Haves

Master’s degree or MBA highly preferred.

Responsibilities

Serving as one of the primary Strategic business Development role to open up new business in key areas and key contact for assigned OEM accounts, building and maintaining strong multi-level customer relationships.
Driving expansion of Key Mobis technologies: Electric Powertrain (ePT), Electronics (ADAS, Infotainment, HUD etc.), Exterior Lighting, Chassis – Steering, Brake Systems and Modules within assigned accounts for key innovation products.
Developing and executing account-specific strategies to grow existing business and secure new program awards as set up by KAE and Product Business Unit.
Coordinating cross-functional teams (engineering, operations, quality, program management) to ensure seamless customer experience and program execution.
Monitoring scorecard customer account health metrics such as on-time delivery, quality performance, and customer satisfaction; proactively addressing issues and implementing corrective actions.
Identifying and pursuing new business opportunities by understanding customer roadmaps, product strategies, and emerging needs.
Preparing and delivering customer presentations and business reviews that communicate Mobis’ value proposition.
Tracking and reporting on sales pipeline and forecasts for assigned accounts.
Staying current on industry trends and competitive activities affecting assigned accounts.
Negotiating commercial terms for new programs in collaboration with senior leadership.
Ensuring timely and accurate communication between customer and internal stakeholders.
Supporting resolution of customer concerns by engaging appropriate functional teams and driving accountability.
Participating in customer meetings and technical reviews including strategic planning sessions.
Maintaining detailed account plans including organizational structure, decision-making processes, and relationship mapping.
Be a team player and strong leader with integrity.
Have great attention to detail.
Strong verbal and written communication skills.
Be reliable (with reliable mode of transportation.)