Key Account Manager - Amazon International
About The Position
At Henkel, you'll be part of an organization that's shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil, 'all, Loctite, Snuggle, and Schwarzkopf and our cutting-edge technologies, you'll have countless opportunities to explore new paths and grow. This position is with our Consumer Brands business unit - where we empower our employees to bring the best Laundry & Home Care and Hair products to people around the world. Dare to learn new skills, advance in your career and make an impact at Henkel. Job Description We are seeking a dynamic and data-driven Amazon Key Account Manager to lead and grow our portfolio of hair care brands on Amazon in international markets. This role is critical in driving online sales performance, executing strategic plans, and managing day-to-day operations across multiple brands on the platform. You will serve as the main point of contact for Amazon Mexico and other markets we will enter in a 1P or 3P partnership, collaborating closely with cross-functional teams across sales, marketing, supply chain, and digital. The ideal candidate is fluent in English and Spanish, has strong Amazon marketplace experience (ideally in Mexico or other LATAM markets), and is passionate about beauty, eCommerce, and digital growth. This position is remote within the United States, with a strong preference for candidates based in the Los Angeles area due to occasional in-person meetings or collaboration. Occasional travel required for team meetings, trade events, or retailer visits.
Requirements
- 3-5+ years of experience in Amazon account management or eCommerce sales, preferably with exposure to Amazon Mexico or LATAM markets.
- Fluent in English and Spanish (written and verbal) - essential for communication with Amazon Mexico and internal teams.
- Strong analytical skills with proficiency in Excel, Power BI and Amazon tools (Seller/Vendor Central, Brand Analytics, Retail Analytics, etc.).
- Experience with PIM/DAM systems such as Syndigo
- Experience with Amazon Ads and understanding of digital marketing levers.
- Exceptional project management and cross-functional collaboration skills.
- Proactive, entrepreneurial mindset with attention to detail and ownership mentality.
- Bachelor's degree in Business, Marketing, or related field; MBA a plus.
Nice To Haves
- Experience managing beauty or consumer goods brands on Amazon is strongly preferred.
Responsibilities
- Own and manage the Amazon international business across multiple hair care brands, driving sales, profitability, and brand presence.
- Serve as the primary liaison between internal teams and Amazon representatives, overseeing communications, negotiations, and performance optimization
- Lead the launch and management of brands entering the Amazon Mexico marketplace, establishing a strong operational foundation, optimizing performance, and scaling growth from the ground up.
- Develop and execute go-to-market strategies, promotional calendars, and product launch plans tailored to Amazon Mexico, with additional international marketplaces to be explored and onboarded at later stages.
- Oversee and optimize Amazon Advertising initiatives (Search, Display, DSP) to drive traffic, increase conversion, and grow share of voice.
- Analyze sales data, marketplace trends, and customer insights to identify growth opportunities and recommend strategic actions.
- Continuously enhance product listings (titles, bullets, imagery, A+ content) to maximize discoverability and conversion.
- Monitor and manage inventory levels, supply chain coordination, and fulfillment to ensure strong availability and operational efficiency.
- Collaborate closely with internal marketing, creative, and supply chain teams to align strategies and ensure seamless execution.
- Ensure full compliance with Amazon policies, pricing strategies, and operational excellence standards
Benefits
- Health Insurance: affordable plans for medical, dental, vision and wellbeing starting on day 1
- Work-Life Balance: Paid time off including sick, vacation, holiday and volunteer time, flexible & hybrid work policies (depending on role), and vacation buy / sell program
- Financial: 401k matching, employee share plan with voluntary investment and Henkel matching shares, annual performance bonus, service awards and student loan reimbursement
- Family Support: 12-week gender neutral parental leave (up to 20 weeks for parents giving birth), fertility support, adoption & surrogacy reimbursement, discounted child and elderly care, and scholarships
- Career Growth: diverse national and international growth opportunities, access to thousands of skills development courses, and tuition reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Industry
Chemical Manufacturing
Number of Employees
5,001-10,000 employees
