Key Account Manager (Affiliates / E-Commerce)

ShopBack

12d

About The Position

As a Key Account / Partnerships Manager at ShopBack, you’ll be at the heart of building strong partnerships that benefit both our users and merchants. Your role will focus on acquiring key merchants, nurturing existing relationships, and driving account growth. By delivering top promotions and impactful collaborations, you’ll ensure success for both our partners and ShopBack. Note: This role is based in Austin, Texas. Relocation support will be provided.

Requirements

• Experience: 5 years in account management, with a preference for eCommerce experience in marketplaces, fashion, or travel.
• Proven Success: Track record in sales, business development, and account management.
• Consumer Trend Awareness: Strong understanding of e-commerce trends, with the ability to ideate and execute campaigns that drive business growth.
• Solution-Oriented: Expertise in account growth and continuously seeking opportunities to develop and strengthen client relationships.
• Creative Problem Solver: Ability to think creatively and logically when conceptualizing ideas for merchant acquisition and management.
• Self-Motivated: Driven to excel, consistently delivering results.
• C-Level Negotiator: Comfortable negotiating with top decision-makers and managing C-level relationships.
• AI Adoption: Demonstrated use of AI tools (e.g. ChatGPT, Cursor) to develop new or improve workflows, enhance productivity, and drive efficiency at scale.

Responsibilities

• Drive Growth Initiatives: Contribute to the development and execution of business strategies that fuel team and company growth.
• Merchant Acquisition & Negotiation: Identify, evaluate, and secure key merchant partners, ensuring alignment with business objectives.
• Market & Client Research: Conduct thorough research to build long-term, strategic relationships with target partners.
• Campaign Development & Execution: Lead the creation and management of merchant campaigns from ideation to successful execution.
• Explore New Business Opportunities: Identify and pursue opportunities for market expansion and new business ventures.
• Collaborate Cross-Functionally: Partner with various teams to craft and implement go-to-market strategies that drive company success.

Benefits

• ShopBack offers competitive salaries in addition to health and wellness focused benefits including medical, dental, and vision benefits; 401(k) with company match, an Employee Stock Option Plan, Maternity and Parental leave, Paid Time Off, Additional Time Off Policy, Company Holidays, as well as employee-focused engagement and development programs, including Individual Development Fund and company-sponsored events.
• Career progression paths and opportunities to take on greater challenges that help you realise your ambitions.
• Be part of a winning team on a journey to global scale.
• Competitive compensation based on your performance.
• Candid, open, and collaborative culture where feedback is valued, for everyone to grow and improve every day.
• Work-From-Anywhere benefit to enable you to thrive personally and professionally.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed