Key Account Executive

Axon • Atlanta, GA

4d

About The Position

Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. What You Do: Territory: Southeast Manage and grow revenue and market share at designated agencies to maximize customer satisfaction and achieve strategic objectives Develop and maintain client relationships to ultimately drive revenue growth Develop and execute account strategy by collaborating with account team to deliver stronger, more relevant value propositions Track customer activity in internal systems in order to execute on account strategy and identify additional opportunities Cultivate customer relationships and ensure effective service delivery to accounts Focus on customer's satisfaction, know the customer's business and workflows, develop proper contact network within accounts Work with and bring in experts/specialists where required Oversee and know all account activities for your book of business Own account relationship and drive overall customer satisfaction for assigned accounts Responsible for forecasting, keep management in touch with accounts in a timely fashion, gather intelligence on competitor activity, and give feedback to marketing May provide customer product training as necessary Accountable for individual expense budget management

Requirements

• Minimum of 5 years of demonstrated successful customer facing Software (SaaS / Cloud) Sales Experience
• Minimum of 3 years’ experience managing a book of business of Major Accounts
• Solution or consultative sales experience working within complex sales processes
• Data management experience using Salesforce (preferred) or similar CRM
• Strong understanding of Cloud and SaaS
• Able to travel 70% + (3-4 days a week on the road) including overnight travel
• Able to clearly and directly articulate complex solution offerings across technical and non-technical audiences
• Team Player: collaborate with various team members regularly
• Ready to own & drive the territory

Nice To Haves

• Startup experience & some vertical experience
• Law Enforcement / Public Safety experience

Responsibilities

• Manage and grow revenue and market share at designated agencies to maximize customer satisfaction and achieve strategic objectives
• Develop and maintain client relationships to ultimately drive revenue growth
• Develop and execute account strategy by collaborating with account team to deliver stronger, more relevant value propositions
• Track customer activity in internal systems in order to execute on account strategy and identify additional opportunities
• Cultivate customer relationships and ensure effective service delivery to accounts
• Focus on customer's satisfaction, know the customer's business and workflows, develop proper contact network within accounts
• Work with and bring in experts/specialists where required
• Oversee and know all account activities for your book of business
• Own account relationship and drive overall customer satisfaction for assigned accounts
• Responsible for forecasting, keep management in touch with accounts in a timely fashion, gather intelligence on competitor activity, and give feedback to marketing
• May provide customer product training as necessary
• Accountable for individual expense budget management

Benefits

• Competitive On-Target Earnings and 401K with employer match
• Uncapped commissions
• Discretionary paid time off
• A supportive parental leave policy
• Ride along with real police officers in real life situations, see them use technology, get inspired
• And more...

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees