Key Account Executive

Labcorp•Aurora, CO

20h•Onsite

About The Position

Labcorp is seeking a Key Account Executive to join their team in Englewood, CO. Labcorp is a leading global life sciences company that provides vital information to help doctors, hospitals, pharmaceutical companies, researchers, and patients make clear and confident decisions. Through unparalleled diagnostics and drug development capabilities, Labcorp provides insights and accelerates innovations to improve health and improve lives. The company has nearly 70,000 employees, serving clients in more than 100 countries. This role offers opportunities for growth, continuous learning, professional challenges, and the chance to truly make a difference by helping people live happy and healthy lives.

Requirements

High School Diploma or equivalent
Must reside in Denver Metro, CO area.
Territory is Aurora, CO and surrounding areas.
Superior customer service skills with the ability to build trust-based relationships
Effective communication skills, both written and verbal
Ability to deliver results in a fast-paced, competitive market
Excellent time management and organizational skills
Proficiency in Microsoft Office and Salesforce
Ability to travel overnight as needed
Valid driver’s license and clean driving record

Nice To Haves

Bachelor’s degree
2 years or more of previous outside sales or account management experience
Proven success managing a book of business: demonstrated, measurable track record of retaining, growing, and organizing a portfolio of clients and accounts
1 year or more experience in the healthcare industry: forging partnerships with healthcare professionals (HCPs) in a competitive, fast-paced territory; Proactively identifying and qualifying new prospects through targeted outreach and cold calling; and Cultivating trust-based relationships with physicians, nurses, and hospital administration

Responsibilities

Educate, instruct and upsell all assigned and newly generated accounts in an assigned territory
Act as a liaison between the client and the Labcorp operations team in relation to client needs
Provide ongoing service and problem resolution to customer base
Ensure customer retention by providing superior customer service
Recommend solutions that are client focused and persuasive
Provide account management for client’s day-to-day operations
Upsell current book of business to increase organic growth
Work closely with senior sales representatives to grow book of business
Continuously provide educational material to the client base
Resolve any customer related issues in a timely manner
Meet and exceed monthly retention and upsell goals on a regular basis