Key Account Director

PostmanAustin, TX
4h$320,000 - $420,000Hybrid

About The Position

We are looking for a Strategic Account Director to lead growth within a set of Postman’s most important enterprise accounts. This role is part of a new strategic go-to-market motion designed to deepen our engagement with large enterprises, expand our footprint, and deliver the full value of the Postman platform. You will be paired with a pod that includes a Principal Solutions Engineer and a Field CTO, forming a high-caliber account team focused on building long-term, value-based relationships. Together, you’ll engage senior technology leaders, uncover complex challenges, and drive adoption of Postman’s enterprise and platform solutions at scale. This is not a traditional “low-hanging fruit” sales role—this is about strategic account expansion, multi-threaded enterprise engagement, and solution selling.

Requirements

  • 10–15 years of enterprise sales experience, with a proven track record in strategic account management and expansion.
  • Experience selling technical and platform products (developer tools, SaaS platforms, cloud infrastructure, or security solutions).
  • Demonstrated success in solution selling—engaging with senior technology leaders and driving multi-million dollar expansion deals.
  • History of working long cycles and successfully growing accounts over time.
  • Ability to navigate large, complex organizations with thousands of users and multiple stakeholders.
  • Collaborative mindset with experience working closely with technical teams (solutions engineers, architects, CTOs).
  • Deep understanding of enterprise buyer personas (security, collaboration, platform, developer productivity).
  • Curiosity and fluency in emerging technologies, particularly AI/agentic AI, and how they can automate workflows and deliver customer value.
  • Strong executive presence, relationship-building skills, and the ability to influence at the C-suite level.

Responsibilities

  • Own and grow a portfolio of strategic enterprise accounts (e.g., Fortune 500, cloud-first companies, large-scale developer organizations).
  • Deeply engage with senior buyers—CIOs, CTOs, VPs of Engineering, Platform, Security, and Collaboration—to position Postman as a critical platform solution.
  • Drive multi-threaded sales campaigns that expand existing usage and convert massive developer adoption (tens of thousands of users) into enterprise-wide value.
  • Lead complex solution sales cycles across collaboration, security, API governance, and emerging AI-enabled workflows.
  • Identify customer pain points and design tailored value propositions that demonstrate ROI and impact at scale.
  • Orchestrate cross-functional engagement with Customer Success, Product, and Marketing to maximize customer outcomes.
  • Track, forecast, and report on account progress, pipeline health, and business results.
  • Be a thought partner to your accounts, staying ahead of industry trends like agentic AI, workflow automation, and cloud-native development.
  • Partner with relevant stakeholders to drive account strategy and expansion.

Benefits

  • full medical coverage
  • flexible PTO
  • wellness reimbursement
  • a monthly lunch stipend
  • wellness programs
  • team-building events
  • donation-matching program

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What This Job Offers

Job Type

Full-time

Career Level

Director

Education Level

No Education Listed

Number of Employees

501-1,000 employees

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