Key Account Director (Northeast)

Laborie Medical Technologies Corp • Boston, MA

21h

About The Position

As a key member of the Commercial Key Account team, the Key Account Director is responsible for growing and influencing top-down assigned strategic customer target accounts . The role will work closely with the commercial teams to develop action plans and build strategic influencer relationships; clinical, C-suite, sourcing, to drive adoption of Laborie’s comprehensive solution portfolio.

Requirements

• Bachelor’s degree in business or relevant field.
• 8+ years of successful sales and strategic account experience.
• Ability to navigate and network within large organizations ; strong negotiation and influence skill set.
• Ability to travel extensively (greater than 50% of time ) as needed.
• Customer service first approach, excellent problem solving and communication skills.

Responsibilities

• Strategic Account Management: Develop and execute growth plans for strategic accounts, build deep relationships with key stakeholders (clinical, VAC, C-Suite, sourcing), and lead efforts to standardize and expand Laborie’s product portfolio.
• Cross-Functional Collaboration: Partner with commercial leads, Marketing, RSDs, CAMs, POD teammates, and KAD peers to align strategies, develop customer incentives, and support adoption of new technologies including M&A initiatives.
• Performance Monitoring & Data Utilization: Track sales growth and strategic actions using tools like PowerBI ; monitor progress at both account and IDN levels to inform decisions and drive measurable results.
• Contract & Partnership Management: Lead QBR processes, negotiate pricing and renewals, manage value agreements, and support RFI/RFP/RFQ responses including OEM and GPO contracts.
• Market Intelligence & Communication: Stay informed on customer trends (e.g., mergers, consolidations), communicate regularly with the VP of Strategic Relations, and contribute to achieving corporate financial goals and operational incentives.

Benefits

• Paid time off and paid volunteer time
• Medical, Dental, Vision and Flexible Spending Account
• Health Savings Account with Company Funded Contributions
• 401k Retirement Plan with Company Match
• Parental Leave and Adoption Services
• Health and Wellness Programs and Events
• Laborie provides equal employment opportunities and non-discrimination for all employees and qualified applicants without regard to a person’s race, color, gender, age, religion, national origin, ancestry, disability, veteran status, genetic information, sexual orientation or any characteristic protected under applicable law.
• Laborie is committed to providing access and reasonable accommodation in our services, activities, education, and employment for individuals with disabilities.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 501-1,000 employees