Key Account Director - Retail

Blue Yonder • Dallas, TX

10d • $150,000 - $170,000 • Remote

About The Position

Blue Yonder is seeking a Key Account Director to sell software solutions primarily into Retail accounts. The successful candidate will be responsible for managing the expansion of existing contracts and ensuring customer satisfaction, identifying upsell and cross-sell opportunities, and working closely with internal teams to provide a seamless customer experience. Previous supply chain management solutions sales experience at the enterprise-level ($2B annual revenue and above) is highly preferred. Location: US-Remote with ability to travel up to 50%

Requirements

• 12+ years’ sales experience with enterprise software sales for a high-growth company
• Proven business acumen and revenue forecasting in a Key Account Director role
• Proven ability to build and execute strategic customer roadmap
• Demonstrated ability to successfully influence and negotiate commercial agreements
• Experience using CRM software and MS Office
• Knowledge of Supply Chain industry
• Virtual-based opportunity: Ability to travel 50% or more within the U.S
• Bachelor’s degree; equivalent experience also considered

Nice To Haves

• Previous supply chain management solutions sales experience at the enterprise-level ($2B annual revenue and above) is highly preferred

Responsibilities

• Serve as the point person to identify, prioritize, pursue and close expansion opportunities within existing Blue Yonder customers
• Develop effective and specific account plans to ensure revenue target delivery and balanced growth
• Manage sales pipeline, prospect and assess sales, and move multiple transactions simultaneously through the sales pipeline
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders; coordinate internal resources (CSM, SE, etc.) to maximize value
• Establish positive relationships based on knowledge of customer requirements and dedication to value (value of counsel and expertise, value of solutions, value of implementation expertise)
• Actively understand each account’s strategic growth plans, technology strategy and the competitive landscape
• Review public information (e.g., new executive appointments, earnings statements, press releases) for the customer and its competitors to remain updated on key industry trends and issues impacting the customer
• Create & maintain actionable account plans to develop strategies, identify customer's priorities and hurdles, and identify new business opportunities
• Oversee all commercial activities within accounts and across theaters, owning the end-to-end relationship and success
• Use value justification, benchmarking and return-on-investment data to support decision process
• Be proficient with a working knowledge and understanding across all Blue Yonder products and solutions
• Negotiate terms on SaaS contracts

Benefits

• Comprehensive Medical, Dental and Vision
• 401K with Matching
• Flexible Time Off
• Corporate Fitness Program
• A variety of voluntary benefits such as; Legal Plans, Accident and Hospital Indemnity, Pet Insurance and much more

What This Job Offers

• Job Type: Full-time
• Career Level: Director