Kennel Customer Service Representative (Acorn Pet Boarding)

Community Veterinary Partners • Quakertown, PA

3d

About The Position

Acorn Valley Pet Boarding  is seeking a Kennel CSR to join our team! Our mission is to provide compassionate, high-quality care for our patients and an exceptional level of service for the owners who love them. We aim to provide a fun, safe, and clean space in our kennel for pets to stay while their owners are away. Our ideal candidate must have a love for animals, strong communication skills and previous experience in customer service, sales or reception.

To best serve our clients and their pets: shift expectations are primarily evenings

Requirements

• Previous experience in customer service, sales, or reception required
• Previous experience in animal handling or kennel care preferred
• Ability to build rapport with clients
• Ability to interact with animals in a calm, non-threatening manner
• Ability to work as part of a team
• Ability to prioritize and multitask

Nice To Haves

• Previous experience in animal handling or kennel care preferred

Responsibilities

• Check-in and check-out pets for boarding and grooming
• Greet clients, enter or update client and pet information into the practice computer system
• Answer phones and schedule appointments
• Respond to customer inquiries and provide information about products and services
• Maintain a clean and healthy environment
• Handle general care tasks such as walking dogs, feeding animals and cleaning cages as needed
• Assist in restraining and bathing animals as needed

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees