Keeping Families Together Program Coordinator III - ARCHES

Mid-Willamette Valley Community Action Agency•Salem, OR

4d•Onsite

About The Position

This is a full-time position located at the ARCHES Project. The position is renewable annually based on continuation of project funding. The Coordinator will provide supports for the Keeping Families Together (KFT) program, a collaboration project between the ARCHES Project and the Oregon Department of Human Services Child Welfare. The focus of the program is to provide assistance to address criminal history barriers to provide stable housing, promote stability, and springboard Child Welfare-involved families toward self-sufficiency in Marion County. Most households will be experiencing criminal history barriers ranging from collateral consequences related to criminal activity, traffic convictions impacting transportation solutions, and felony convictions that result in denial for housing and rental applications. The Coordinator will work with program participants to develop an action plan to assist participants in achieving self-sufficiency and overcoming barriers to access and maintain stable housing. They will connect participants with community resources and supportive services they may be eligible for, and will advocate on behalf of the family with prospective landlords as needed. The Coordinator will work with other funding sources at ARCHES and community partners to enhance supports for the participant. The Coordinator also serves as a team lead for the Oregon DHS – KFT team members.

Requirements

High School Diploma or GED
Two years of related social services experience
Knowledge of/or experience with HUD Continuum of Care Programs, Homeless Management Information Systems, and the principles of Coordinated Assessment is required.
Driver qualifications are required for this position.
Valid driver license, insured vehicle available for use on the job, and a satisfactory drive record for the previous three years are required
Candidate must pass a comprehensive MWVCAA background screening prior to employment.
Candidate must pass Oregon Department of Human Services criminal background check.
Candidate must pass pre-employment and random drug/alcohol screenings.
Intermediate computer skills required.
Proficient in the use of Microsoft Word, Excel, and Outlook.
Effectively communicates both orally and in written form.
Ability to utilize virtual meeting platforms for meetings and delivering trainings.
Demonstrates tact, diplomacy and empathy when communicating formally and informally with clients, staff and program partners.

Nice To Haves

Ideal candidates will possess two or more years of homeless service delivery experience.

Responsibilities

Provides direct service to participants, including case management and housing placement assistance to assist participants in becoming self-sufficient and overcoming barriers to accessing permanent housing.
Identifies participant needs, barriers, and strengths, and applies this information when developing action plans.
May be required to transport clients to appointments, meetings, or other community resources as needed.
Coordinates joint-service planning with Oregon DHS and other partnering agencies regarding program participants.
Assists participants in accessing community resources, including: food, childcare, education, mental health services, healthcare, transportation and/or employment resources.
Contacts households and conducts screenings over the phone for intake.
May conduct home visits as needed.
Assists with participant screening, eligibility determination, enrollment and the maintenance of client files.
Provides client-tracking, follow-up, and support; tracks participant progress made toward program goals.
Provides housing placement assistance.
Assists participants in locating rental units in Marion County.
Contacts landlords and property management companies to advocate for participants, and facilitate the housing search.
Provides information to the community about the Keeping Families Together in order to enhance services to participants.
Inputs participant data in the HMIS (Homeless Management Information Systems).
Compiles information for reporting; ensures that program policies and procedures and funding requirements are met.
Responsible for timely, accurate data entry and data management.
Maintains flexibility and works within a collaborative team to assure that program structure meets the needs of individuals and families experiencing homelessness.
Demonstrates excellence in, and manages the Keeping Families Together-DHS team in accordance with Program Critical Goals:
Provides the highest level of client service possible.
Provides low barrier client-centered process to housing and services.
Demonstrates evidence of excellence in prioritization tools, HMIS, and other data-driven protocols.
Embraces the mission and best practice philosophies of Trauma Informed Care, Motivational Interviewing, recovery, client-centered services, and Harm Reduction strategies.
Displays commitment and cooperation with co-located agency partners.
Develops programmatic marketing materials that explain and promote program services.
May be assigned other responsibilities that further Program goals and objectives as signed by supervisor.
Complies with MWVCAA Safety Policy.
Other Consistent punctuality and reliable attendance are essential requirements for this role.
Ability to work effectively and maintain positive, professional relationships with team members and clients.