CACI is offering exciting paid Internship opportunities as a Junior Knowledge Analyst/Technical Writer Intern. CACI is seeking an intern to join our team that provides technical writing and training support to the U.S. Department of Homeland Security (DHS), specifically within the Office of the Chief Information Officer (OCIO), to share information and produce high-quality documentation that contributes to the overall success of the organization. In this role, you will assist in managing and maintaining the Knowledge Repository to ensure it remains organized and up-to-date. You will contribute to the development and updating of various types of documentation, including process workflows, training presentations, Knowledge Articles (such as How-To’s and Troubleshooting guides), Standard Operating Procedures, Job Aids, Work Instructions, User Guides, and User Manuals. Additionally, you will support efforts to define requirements and retrieve content for customer-facing documentation. Your role will involve collecting, organizing, and maintaining content to ensure its accessibility and relevance. You will also perform documentation reviews and audits to verify the accuracy and quality of content, ensuring compliance with all applicable DHS specifications, standards, and constraints. Furthermore, you will assist in the monitoring of Knowledge Management performance metrics to evaluate the effectiveness and efficiency of content. This is a hybrid position and requires onsite work three days a week at CACI’s DSS PMO located at National Harbor in Oxon Hill, MD.
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Job Type
Part-time
Career Level
Intern
Number of Employees
5,001-10,000 employees