Technical Writer Intern - Summer 2026, Foster City

Visa•Foster City, CA

7h•$30 - $35•Onsite

About The Position

Visa’s Internship Program provides an immersive, 12-week journey where you’ll work on impactful projects that drive Visa’s mission forward. As a Visa intern, you’ll build valuable connections across the organization, sharpen your communication and business acumen, and gain hands-on experience in a dynamic, global environment. Throughout the program, you’ll have exclusive access to interactive workshops and learning sessions designed to deepen your expertise, expand your industry knowledge, and elevate your professional skillset. You won’t just be learning, you’ll be contributing, collaborating, and innovating every step of the way. In addition to professional development, you’ll enjoy a variety of intern social events that foster community, connection, and fun throughout the summer. The experience culminates in an exciting final presentation, where you’ll showcase your project achievements, share key insights, and present your recommendations to Visa’s leaders and stakeholders. This is your chance to demonstrate your business impact, highlight your personal growth, and align your work with Visa’s vision for the future. Payment Products Development (PPD) : This is the team behind VisaNet, the payments network that connects consumers and merchants with financial institutions. The team strives to maintain quality through high-availability and high volume to enable industry collaboration and innovation today and tomorrow. As part of the Payment Products Development Communications (PPDC) team, you’ll work closely with other team members to help develop articles for the Global Technical Letter and Implementation Guide (GTLIG) and Global Service Activation Guide (GSAG). These articles document enhancements to a wide variety of Visa products and services as well as changes to existing core systems being made in the VisaNet Business Enhancements Release (BER). Our team collaborates with systems architects, software engineers, project managers, business partners, and client support staff to ensure multi-system technical, implementation, and testing requirements are fully developed and documented for clients and Visa staff. We proactively support consistent on-time delivery of client documentation for every Visa Business Enhancements Release. Our team also produces standalone Technical Letters, Technical Specification Guides, Client Implementation Guides, Service Activation Guides, and Service Advisories for off-release systems implementations, as well as updates to internal guides for customer service staff.

Requirements

Pursuing a Bachelor's degree in Technical Writing, Journalism, English, Rhetoric, Business, or a related field, graduating December 2026 to August 2027
Strong communications skills, specifically, the absence of repeated grammatical or typographical errors, clear and concise written and spoken communications, and communications that demonstrate professional judgment.

Nice To Haves

Skilled in writing and editing documents
Ability to analyze technical information and distill it into plain English
Strong skills in HTML and CSS
XML or similar experience
Other coding skills are a plus
Experience working with AI agents
Ability to take on challenges and address problems head-on
Strong ability to collaborate
Highly driven and resourceful
Ability to work in a fast-paced and dynamic environment

Responsibilities

Building and managing strong relationships with business partners and technology teams to successfully deliver on time projects.
Learn and apply Visa’s writing standards for all internal and client-facing documentation.
Collaborate with authors and editors on writing, reviewing, and producing high quality documentation.
Research and support the use of technologies such as, but not limited to, Atlassian Jira and Confluence, and AI agents, to help our improve documentation processes.
Support the team in analysis and automation initiatives, and more.