Junior Technical Analyst

Western & Southern Financial Group•Cincinnati, OH

32d•Onsite

About The Position

Assists in research, analysis, definition, design, testing, checking and planning activities and applying new technologies to processes. Recommends courses of action on new applications development when systems problems arise. Monitors the rapidly changing systems development environment (software products, programming languages, operating systems, hardware availability, technology trends, etc.) and assists with the transition to new technologies, providing research and problem-solving support, mentoring, training, etc. Has contact with all levels of personnel, both within and outside of Western & Southern Financial Group (W&SFG). Works with minimal supervision and is responsible to make an established range of decisions, escalates to manager when necessary and updates manager on a regular basis.

Requirements

Bachelor's Degree Or commensurate selection criteria experience - Required
Demonstrated experience setting goals and successfully implementing and achieving goals. Cite examples of seeking to improve business and technical processes. - Required
Demonstrated experience effectively handling customers and providing excellent service - Required
Demonstrated experience working effectively within a team. Cite examples of motivating co-workers in difficult situations. - Required
Demonstrated ability to function on a project level, on application and technical projects, with little or no supervision.
Demonstrated adaptability when required to adjust to multiple demands, shifting priorities, ambiguity and rapid change. Cite examples.
Proven strong analytical skills, including demonstrated experience identifying and quantifying problems and providing effective resolutions. Cite examples of good decision-making skills when dealing with multiple alternatives.
Must provide examples of working under multiple deadlines and minimal supervision. Cite examples of successfully organizing and effectively completing projects where given little or no direction.
Possesses and displays excellent verbal and written communication skills with ability to convey information to internal and external customers in a clear, focused and concise manner.
Working knowledge of word processing, spreadsheet and database applications.
Proven skills in working in most aspects of a mainframe/communications/open systems environment.

Responsibilities

Participates in monitoring new developments in software/hardware marketplace.
Assists in identifying new products with potential benefit to W&SFG and conducts research and analysis of these products.
Demonstrates the applicability of tools in real-world applications.
Monitors emerging technology trends (mobile computing, imaging, client/server, data warehousing, object-oriented design, etc.), investigates their use in W&SFG and recommends adoption of new technologies/methodologies when appropriate.
Provides "swat team" style support to development projects, by resolving problems of a moderately complex, technical nature.
Ensures projects remain on track with very aggressive schedules.
Assists in developing standards/guidelines that influence implementation of new technologies throughout W&SFG development staff.
Participates in research, definition, design, development, testing, checkout and debugging of new systems, new technologies and/or systems' improvements; frequently assists in handling projects, from research to implementation.
Assists in design elements of new systems and modifications with consideration for the elements of time, cost, controls and flexibility.
Assures that programming is hardware efficient, and utilizes all system tools effectively.
Assists in walk-throughs and program inspections.
Functions as a coordinator of activities within and between programming departments and/or between operating departments and programming departments.
Provides moderately complex technical and application problem analysis.
Assists in evaluating and determining feasibility of proposed projects and evaluates new software packages in terms of cost, resources required, systems compatibility, etc., and makes recommendations.
Performs other duties as assigned.
Complies with all policies and standards.