Junior Systems Administrator

Hoar•Birmingham, AL

35d•Onsite

About The Position

The Junior Systems Administrator is a position responsible for providing fundamental support, executing routine maintenance tasks, and assisting the senior IT staff with projects related to the company's entire IT infrastructure, including servers, systems, and network components. This role is focused on rapid skill development and learning the core operational standards under the direct supervision and mentorship of the Senior System Administrator.

Requirements

Education: Associate's or Bachelor's degree in a technical field (e.g., IT, Computer Science) or relevant vocational training/certifications plus 1 year of equivalent work experience.
Technical Foundations: Solid fundamental understanding of networking concepts (TCP/IP, subnetting, cabling) and server operating systems (Windows Server).
Soft Skills: A strong desire to learn, excellent analytical and troubleshooting skills, and a professional demeanor for internal user interaction.

Nice To Haves

Familiarity with virtualization platforms (e.g., VMware, Hyper-V).
Practical experience or coursework in configuring switches and routers.
Relevant entry-level certifications (e.g., CompTIA Network+, CompTIA Server+).

Responsibilities

Routine Administration: Perform daily checks, monitoring, and preventative maintenance on virtual and physical servers, backup systems, and storage arrays.
Disaster Recovery: Monitor and verify daily backup job success and assist in conducting regular recovery tests.
Identity & Access Management: Manage the user lifecycle, including the creation, modification, and deletion of user accounts in Active Directory and cloud services (e.g., M365).
Security Maintenance: Responsible for the deployment and verification of operating system patches, security updates, and endpoint protection software across the environment (servers, endpoints, network devices).
Documentation: Assist the team in updating and maintaining the department's Standard Operating Procedures (SOPs), knowledge base articles, and system configuration records.
Escalation: Serve as a Tier 1 escalation point for advanced technical issues involving server and network performance or core application stability.
Network Monitoring: Proactively monitor the health and performance of the network, including switches, firewalls, and wireless access points (APs), alerting the Lead Admin to critical issues.
Network Endpoint Configuration: Responsible for the basic setup, configuration, and troubleshooting of network devices (switches, routers, APs).
IP Services: Manage and troubleshoot essential network services such as DHCP and DNS across the network infrastructure.
Troubleshooting: Diagnose and resolve basic connectivity issues, VLAN assignment problems, and VPN access issues for remote users.
Cabling: Maintain organization and proper labeling of network cabling and patching in the data center and communication closets.
Project Support: Assist the Senior System Administrator with the hands-on deployment and configuration of new infrastructure components for approved system and network projects.
Asset Management: Maintain an accurate inventory of IT hardware and software assets, tracking assignments, service tags, and warranty information.