Jr. Systems Administrator

College Station ISD•College Station, TX

About The Position

The Systems Administrator is directed to maintain the operation of the district’s computer and information systems. The Systems Administrator will install, test and maintain server hardware, software, and related equipment. This Systems Administrator role focuses on managing print servers, leading Apple device deployments, and resolving high stakes outages that keep school operations running smoothly

Requirements

High School Diploma required
3+ years of experience performing system installation, upgrades, management and maintenance preferred
3+ years of technical customer service experience preferred
Strong customer service skills required to communicate with users outside the department with tact, good judgment, confidentiality
Strong working knowledge of Microsoft server and Microsoft Active Directory
Systems administration experience managing print servers and server security/patching (Windows Print Services, Papercut, or similar) with clear practices for backups/updates
Enterprise-scale Apple device deployment experience (MDM, DEP/Automated Enrollment, Mass imaging/provisioning, lifecycle workflows)
Expert troubleshooting under pressure with documented examples, resolving high-stakes outages in production/educational environments (able to triage, escalate, and resolve independently)
Working knowledge of PC operating systems, including Windows 10 and 11
Working knowledge of various software applications including Adobe Creative Cloud for Teams,Google Workspace for Education Fundamentals, Microsoft Entra ID, and other Microsoft Enterprise Apps
Skill with various versions of Group Policy, PowerShell, and other tools associated with managing an Active Directory Environment
Strong working knowledge of server virtualization
Ability to work with multiple operating systems, such as Windows, MacOS, Linux and iOS
Strong working knowledge of disaster recovery, data safety and integrity, and development of bulk import/export procedures

Nice To Haves

Bachelor’s Degree or equivalent related experience preferred
Apple Deployment and Management Certification preferred
Experience in an educational enterprise environment preferred

Responsibilities

Maintain and secure the district's print server infrastructure by regularly patching systems, updating software, backing up data, and remediating vulnerabilities in accordance with best practices
Lead end-to-end Apple device deployment processes (imaging, configuration, MDM enrollment, and rollout) to reduce end-user wait times
Rapidly triage and resolve outages or urgent technical incidents affecting print, Apple device services, and other district critical services
Manage administration of 3rd party cloud based applications
Assist with documentation of standard system configurations
Document technical procedures, incident postmortems, and escalation steps to improve team knowledge and response consistency.
Proactively identify recurring workflow bottlenecks and design/process improvements to increase team efficiency.
Monitor system health, log alerts, and perform preventative maintenance to reduce operational risk.
Assist with the management of the district’s Google Workspace for Education instance
Provide user level training for systems and appropriate usage of the systems and data
Ensure security measures are in place and all necessary auditing tools are being monitored and acted upon
Manage multiple technology-based projects while working under general guidance
Must communicate clearly and effectively, orally and in writing
Must be able to work with a variety of people
Comply with policies established by federal and state law, State Board of Education rule, and local board policy
Dependable performance requires reliable and dependable attendance
Perform other duties as assigned by the supervisor or other administrator that are consistent with the general requirements and qualifications for the position
Maintain professional interactions with staff, parents, community and visitors
Demonstrate the ability to remain calm and withstand pressures
Demonstrate flexibility to change in routine and adapt quickly to changing situations
Demonstrates respect, courteousness to peers and visitors, and assist fellow workers willingly