Junior Solutions Engineer

ATB Technologies • Chesterfield, MO

just now

About The Position

Welcome to ATB Technologies, where innovation meets exceptional customer service! We are an award-winning Managed Service Provider (MSP) in St. Louis, fueled by the passion of our team and client referrals. Crafting personalized IT solutions is our forte, and we're on the lookout for enthusiastic individuals to join our crew. At ATB Technologies, it's not just about upgrading businesses with better IT and providing top-tier customer service, it's about creating a workplace for your success.

As a Junior Solutions Engineer working on projects within the Professional Services team at ATB Technologies, you will support the design, implementation, and delivery of IT solutions for a diverse range of clients. This role is ideal for an engineer early in their career who is looking to expand their technical skill set across networking, Microsoft technologies, and cloud platforms while gaining hands-on project experience. You will work closely with senior engineers and project leads, learn best practices, contribute to successful project outcomes, and grow into increased responsibility over time.

Requirements

• 2–4 years of hands-on experience in IT support, systems administration, or a junior engineering role.
• Foundational knowledge of networking concepts, Microsoft Windows Server, and Microsoft 365 environments.
• Understanding of core IT concepts such as Active Directory, identity and access management, and virtualization.
• Ability to follow project plans, complete assigned tasks independently, and escalate issues appropriately.
• Strong communication skills and a willingness to learn from senior team members and client interactions.
• Interest in pursuing relevant certifications (Microsoft, networking, or cloud) as part of professional development.
• Ability to maintain clear and accurate documentation for project work and troubleshooting activities.
• Valid driver’s license and reliable vehicle required for local travel within the St. Louis region, with potential for occasional out-of-state trips to client sites.

Nice To Haves

• Exposure to Cisco Meraki and/or Ubiquiti networking environments is a plus.
• Basic exposure to Azure or other cloud platforms, with a strong desire to grow cloud skills.

Responsibilities

• Solution Support & Development: Assist in the development and implementation of IT solutions for clients, including hardware, software, and network infrastructure. Support senior engineers in designing and documenting solution specifications that align with client needs and ATB standards.
• Client Collaboration: Participate in client meetings alongside senior team members to understand business requirements and technical needs. Learn to translate client requirements into technical tasks and contribute to solution delivery under guidance.
• Project Implementation: Support end-to-end project implementation activities, including equipment staging, configuration, deployment, and validation. Perform assigned tasks during installations and migrations to ensure projects are completed accurately and on schedule.
• Learning & Skill Development: Continuously developing technical skills across networking, Microsoft 365, Azure, and on-prem infrastructure. Stay current with emerging technologies and ATB best practices to support scalable and reliable client solutions.
• Documentation & Standards: Maintain accurate project documentation, including configurations, diagrams, and procedures. Follow established documentation standards to support team collaboration and long-term client support.

Benefits

• Competitive compensation package, with full employee benefits package.
• An award-winning collaborative, flexible, innovative, and supportive culture – INC 5000 Award Winner, STL Best Places to Work, INC Best Places to Work, MSP 500 Awards.
• Unlimited Vacation Policy, Matching 401k, 8 Paid Holidays.
• Company-paid lunch offered three days per week.
• Employer Paid Employee Health/Dental/Vision Benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees