Junior Software & Operations Engineer

QuartermasterCoral Springs, FL
47dOnsite

About The Position

Quartermaster AI is seeking a highly organized and proactive Junior Software & Operations Engineer to serve as our on-site representative at our contract manufacturer’s facility in Coral Springs, Florida. This individual will act as the primary liaison between Quartermaster’s Global Supply & Software Engineering organizations and the contract manufacturer, ensuring our systems are produced on schedule, to specification, and in accordance with our service-level agreements (SLAs). This role is critical to maintaining production continuity, software configuration, quality, and communication across teams. The ideal candidate has hands-on experience performing quality control on electronics, 1-2 years of experience in software development related to robotics, electronics, and embedded systems, and maintaining production or inventory schedules.

Requirements

  • 1-2 years of experience in software development related to robotics, electronics, and embedded systems.
  • Over 2 years of experience in Python and shell scripting.
  • Solid experience with Linux, particularly the Ubuntu flavor.
  • Experience with remote access management protocols like SSH and VNC.
  • Good foundational networking skills, including diagnosing and resolving connectivity issues, configuring routers and switches, and troubleshooting common VPN setups.
  • Experience performing quality control or testing of electronics products.
  • Familiarity with production workflows, work orders, and scheduling.
  • Strong organizational skills with excellent attention to detail.

Nice To Haves

  • Spanish language proficiency.
  • Experience coordinating shipments or working with logistics workflows.
  • Hands-on experience working in a factory, assembly line, or manufacturing operations environment.
  • Ability to work independently on-site while maintaining strong communication with remote internal teams.
  • Knowledge of inventory management practices or ERP systems.

Responsibilities

  • Act as Quartermaster’s on-site representative and primary liaison with the contract manufacturer.
  • Monitor daily production activities to ensure builds meet schedule commitments and SLA expectations.
  • Record production status and output in the official Production Tracker / Logbook with accuracy and timeliness.
  • Identify and escalate risks or delays in the production schedule before they impact delivery timelines.
  • Unit configuration: Set up our software stack in production systems, conduct factory acceptance testing, and coordinate with the manufacturing team to ensure timely readiness.
  • Tablet configuration: Remotely provision and configure the tablet with our software stack, then perform integration testing to ensure it is production-ready.
  • Serve as a second layer of defense for product quality by performing QC checks on finished goods.
  • Verify that systems meet Quartermaster’s build requirements, functional standards, and documentation criteria.
  • Document defects, coordinate rework, and ensure corrective actions are executed by the contract manufacturer.
  • Coordinate outgoing shipments of finished goods, replacement units, and parts.
  • Manage the return or shipment of defective components for analysis or replacement.
  • Monitor inventory levels of key components and materials to ensure production readiness.
  • Work closely with Quartermaster’s Global Supply & Logistics Manager to avoid shortages or bottlenecks.
  • Act as a communication bridge between the contract manufacturer and Quartermaster’s internal teams, including supply chain, hardware engineering, and software engineering.
  • Communicate engineering updates, new requirements, or changes in build procedures to the contract manufacturer.
  • Provide structured feedback to internal teams regarding manufacturability issues, recurring defects, or potential product improvements.

Benefits

  • Work on impactful projects that enhance national and global security.
  • Collaborate with top-tier professionals in the defense and intelligence sectors.
  • Competitive salary, benefits, and career growth opportunities.
  • Flexible work hours and the option for mainly remote work.
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