Junior Sale Representative
About The Position
The Junior Renewals Representative will gain a strong understanding of our small business loan products, target markets, and sales processes while developing essential industry skills. In this role, you’ll serve as a key point of contact for clients and support the senior sales team by handling loan-related inquiries, helping streamline the renewal process, and ensuring client requests are addressed promptly. Junior Renewals Representatives manage a high volume of outbound calls (120–150 per day) to current and previous customers who may be seeking additional capital through a renewed small business loan. Qualified and interested customers are then transferred to a Senior Sales Representative to complete the renewal.
Requirements
- 1 to 3 years of sales experience along with a track record of success and achieving goals and quotas.
- Strong relationship-building skills needed to build rapport with business owners quickly and professionally
- Analytical/problem-solving skills are essential
- Process-oriented with excellent communication and interpersonal skills
Responsibilities
- Place phone calls, emails, and texts to assist past clients with new applications.
- Act resourcefully and in an innovative way to solve problems and complete tasks.
- Throughout the qualification process, you will learn to identify the specific needs of clients and how ECG’s products meet those needs.
- Reach out to inactive customers to understand their experience and attempt to bring them back to ECG for any future financing needs.
- Report to management on customer relationships, pipeline, forecasts, and new prospects.
- Develop relationships with clients.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
