Junior Merchant Underwriter

CoinflowChicago, IL

About The Position

As a Jr. Merchant Underwriter, you will perform risk analyses and due diligence on our merchant population. This junior role is focused on thorough analysis and documentation. You will be responsible for synthesizing data and preparing high quality case files for review by senior members of the team and leadership. You will learn to identify and help protect our platform from risks across our three pillars: Operational Risk, Partner/Scheme Risk, and Legal/Regulatory Risk.

Requirements

  • 2+ years in fintech, payments, banking, or financial services.
  • Understanding of KYC/KYB due diligence, business model analysis, and transaction risk.
  • Proven track record meeting SLAs, and performance expectations.
  • Strong analytical skills with ability to work with data and make evidence-based decisions.
  • Excellent communication skills and comfort operating in ambiguous, fast-paced environments.
  • Proficiency in spreadsheet software (Excel/Google Sheets) for data modeling, trend analysis, and synthesis of merchant processing data.

Nice To Haves

  • Experience in payment processing and merchant acquiring.
  • Familiarity with evaluating high regulatory risk business models, such as business related to crypto, remittance, real money gaming, and prediction markets.
  • Experience working transaction monitoring systems and case management platforms.
  • SQL and business intelligence tools (e.g., Tableau, Looker).
  • Background in high-growth payment companies.
  • Interest in cryptocurrency and/or blockchain analytics expertise (Chainalysis, Merkle, Elliptic, TRM Labs).
  • Bachelor's degree

Responsibilities

  • New Business Reviews: Evaluate merchant applications, ensuring that merchants meet Coinflow’s operational risk appetite, including: business model review, adverse media checks, sanctions screening and KYC/KYB due diligence.
  • Backbook & Portfolio Reviews: Complete refresher reviews of the existing merchant portfolio, such as reviewing updated licenses, legal opinions, compliance policies, and bank statements to ensure that merchants are still operating compliantly and manage any changes to their risk profile.
  • Process & Efficiency Projects: Assist process improvement or tooling projects to improve efficiency and scale our Underwriting program.
  • Risk Mitigation: Recommend actionable conditions for approval, such as implementing reserves, transaction limits, or enhanced monitoring.
  • Collaborate cross-functionally: Partner with Compliance, Product, Engineering, and Operations to help improve the Underwriting Program.

Benefits

  • Build from the ground up – Shape our financial crimes program with executive visibility
  • High-growth opportunity – Join during a pivotal phase with room to expand your role with team and scope
  • Cutting-edge work – Operate at the intersection of compliance, crypto, and innovative payment technology
  • Competitive package – Strong salary, equity, comprehensive benefits, and professional development support
  • Collaborative culture – Work with talented, mission-driven people building the future of payments
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