Junior IT Systems Engineer (Remote)

Peddle•Austin, TX

84d•Remote

About The Position

We’re looking for a talented Jr IT Systems Engineer with an “automation first” mindset to help support the operational needs of our IT environment. This role will focus on day-to-day tasks like access management, IT platform changes, SaaS platform support and documentation. What That Means In Peddle IT, we are passionate about creating a “comfortable” user experience during every IT interaction. We are all excited and energized when partnering with fellow Peddlers to resolve technical issues, seek out new solutions, or pursue greater process efficiency. From password resets to new platform introduction, we are all “hands-on”, regardless of title. You will play a key role on our Information Technology team and determining its future. Reporting to the IT Engineering Manager, you will have a broad scope of responsibility in most areas of IT: Identity and Access Management, Security, Scripting, Web-based services, Technical Documentation.

Requirements

2–3 years of IT experience or equivalent training
Familiarity with Cloud platforms and SaaS tools
Strong documentation and communication skills
Project / Program management experience
Exposure to or interest in automation and AI Tools for enterprise
Basic proficiency in utilizing a scripting language language (i.e. Python etc)
Security-first mindset and awareness of basic IT compliance and governance practices
Willingness to learn and adapt to evolving technologies

Responsibilities

Assist with permissions across platforms such as Okta, Google Workspace, Salesforce, Slack, Google Cloud Platform and more
Execute documented IT service requests and routine changes (adding/removing/modifying platforms, updating settings, configuring roles)
Maintain up-to-date records of systems access, changes and configurations
Document IT SOPs and assist in IT project coordination
Monitor key IT systems and report issues or risks
Contribute to security initiatives to strengthen Peddle’s overall security posture
Provide Tier 1 IT Engineering support and escalate as needed