Junior IT Support Technician

Precision Vehicle Holdings • Wayne, MI

3d • Onsite

About The Position

At Precision Vehicle Holdings, we're a dedicated team of professionals with extensive experience in the processing of new vehicles. Our core strength lies in industry-leading software and systems that optimize every aspect of new vehicle processing. With a focus on efficiency and cutting-edge technology, we're committed to delivering excellence to our clients. Our team, comprised of logistics experts and automotive industry veterans, is passionate about crafting customized solutions to meet our clients' needs. Together, we empower leading automakers to thrive in today's fast-paced industry. We’re committed to fostering a culture of safety, compliance, and excellence. We're looking for team members who prioritize safety by adhering to company policies, regulations, and applicable laws while embracing our core values. As part of our team, you'll play a crucial role in maintaining a safe and positive work environment by consistently following safety rules, operating guidelines, and procedures. Your commitment to continuous improvement will contribute to enhancing safety, efficiency, and overall workplace satisfaction. Join us in creating a workplace where every employee's well-being is paramount, and together, let's strive for excellence. As a key member of the Technology team, you will play a crucial role in providing daily IT support to various employees and projects. Training will be provided on daily responsibilities, but candidates are expected to independently troubleshoot and resolve general IT issues.

Requirements

• We are seeking a professional and adaptable Junior IT Support Technician with prior experience in a front-line support role.
• The ideal candidate will demonstrate the ability to collaborate effectively with users at all levels and independently manage their workload.
• A consistently professional attitude and demeanor are essential.
• Proficiency with Office 365 administration, including user and group management, email setup, and Exchange.
• Experience with Microsoft Azure Active Directory.
• Strong adaptability and professionalism to support a diverse range of employees and address issues as they arise.
• Must hold a current, valid driver’s license and maintain a clean driving record.
• Ability to pass drug screening and criminal background check.

Responsibilities

• Provisioning of new Office 365 users including email account set up, group administration, and attaching new computers to the company domain.
• Providing support to on-site users via phone and remote desktop sessions to troubleshoot general issues, as well as in person support to resolve any issues that cannot be managed remotely.
• Provisioning, managing, and supporting company hardware devices including cell phones, scanners, computers, and tablets.
• Working directly with hardware and communication vendors to order new equipment and lines, as well as manage and track repairs.
• Flexibility to adapt to various tasks and duties as assigned by supervisors to support operational needs.
• To have the ability to conduct training meetings

Benefits

• Comprehensive benefit plans covering medical, dental, vision, life, and disability
• Competitive compensation
• 401k matching
• Flexible paid time off
• Employee discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed