Junior Engagement Intern

Portage Learning • Chippewa Township, PA

157d • Onsite

About The Position

The mission of Portage Learning is to transform lives and communities by providing learning opportunities for all who aspire to thrive. We do this not only through superior online instruction, but with a deep commitment to expanding access to education. We believe service is the thread that binds our community and our team together. To that end, we choose to …
Believe the best in our employees
Invest in our people
Collaborate with humility, respect, and appreciation
Cultivate curiosity and encourage creativity.
The Junior Engagement Intern serves as the critical first point of contact for prospective Portage Learning contacts. The Engagement Intern will research and identify potential customers, maintain records, and foster relationships through ongoing communication with prospects.

Requirements

• Basic knowledge of fundamental sales concepts and relationship-building principles.
• Excellent communication (written, verbal, listening and public speaking) skills.
• Strong organizational and time-management skills, with attention to detail.
• Willingness to continuously learn and adapt to new sales techniques and market changes.
• Ability to use Microsoft Office Suite.
• Must be service oriented with a focus on helping others.
• Currently pursuing an undergraduate degree in Public Relations, Communications, Marketing, or related field.
• Successful completion of a background check and current and/or ability to obtain the following clearances: Child Abuse, State Police, and FBI Fingerprinting.
• Demonstrated agreement with and vision for the stated mission, philosophy, values, and goals of Portage Learning.
• Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Responsibilities

• Assist in the identification and research efforts for potential customers through various sources such as databases, social media, and industry-specific directories.
• Support efforts to understand customer needs and challenges, while introducing the company's services.
• Help develop and maintain a pipeline of prospective customers.
• Assist in follow-up process to nurture existing relationships.
• Maintain accurate records of customer interactions and sales activities, while creating sales reports and dashboards, and tracking key metrics like call volume, email engagement, and conversion rates.
• Help Engagement Representatives identify market conditions, customer trends, and competitive activities to help refine business strategies.
• Engage in weekly professional development sessions as part of the summer internship cohort, cultivating collaboration, strengthening skills, and encouraging continuous learning.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Number of Employees: 101-250 employees