Loyalty & Engagement Intern

BJ's Wholesale Club•Marlborough, MA

6d•$20 - $25•Hybrid

About The Position

BJ’s Wholesale Club is seeking a Loyalty & Engagement Intern to support our Membership team in analyzing member behavior, satisfaction, and loyalty drivers. This role focuses on turning member research and data into insights that inform how we engage, retain, and grow our membership base.

Requirements

Pursuing a degree in Business Analytics, Data Analytics, Marketing Analytics, or related field
Strong analytical mindset and comfort working with data
Excel proficiency; experience with research or data mining is a plus
Curious, self-motivated, and eager to learn
Interest in loyalty, consumer behavior, or membership programs
Able to work hybrid schedule in Marlborough, MA. Onsite Tuesday, Wednesday, Thursday

Responsibilities

Analyze member survey and NPS data to identify loyalty drivers
Mine and organize large datasets to uncover trends and insights
Support loyalty and engagement initiatives tied to campaigns and new club openings
Partner with Analytics, Data Science, Creative, and Operations teams
Deliver insights and recommendations through a defined summer project

Benefits

Weekly Pay: Get paid every week so that you can manage your money on your terms.
Free BJ’s Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.
Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.
Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.
401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).
Employee Stock Purchase Plan: Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ’s common stock at a 15% discount.
Eligibility requirements vary by position.
Exposure to enterprise loyalty and membership strategy
Hands-on experience analyzing real member data
Cross-functional collaboration across analytics, marketing, and technology
A strong foundation for analytics, marketing, or general management career paths