Junior Cloud Administrator
About The Position
Emerald Technical Solutions is seeking a Junior Cloud Administrator to support our Commercial Managed Services Provider (MSP) and CMMC operations. This role is ideal for an early‑career IT professional looking to build hands-on experience managing cloud environments, supporting small‑to‑mid‑size commercial customers, and working alongside senior engineers in a fast‑paced MSP setting. The Junior Cloud Administrator will assist with day‑to-day cloud administration tasks, customer support requests, monitoring, documentation, and continuous improvement of cloud-based services.
Requirements
- 2-4 years of experience in service desk support, systems administration, and cloud operations
- Understanding of Microsoft Azure tenant deployments and maintenance
- Familiarity with Microsoft Admin Portals (Exchange Online, Teams, SharePoint)
- Basic knowledge of Windows Server and Windows desktop environments
- Understanding of networking fundamentals (VNETS, Private Endpoints, NSGs)
- Strong troubleshooting and customer service skills
- Ability to document work clearly and follow established processes
Nice To Haves
- Exposure to Microsoft Azure or AWS in an academic, lab, or professional setting
- Entry‑level cloud or IT certifications (e.g., AZ‑900, CompTIA Cloud+)
- Experience deploying and maintaining Azure tenants within a Commercial, GCC or GCC-H environment
- Scripting or automation exposure (ARM)
- Familiarity with security fundamentals (MFA, least privilege, backups)
- Understanding of Terraform & Bicep
- Understanding of Microsoft Intune and Defender for Cloud
Responsibilities
- Assist with administration and support of cloud environments (primarily Microsoft Azure GCC-H and Microsoft 365 Tools)
- Perform routine user, group, and permission management (Azure AD / Entra ID)
- Support onboarding/offboarding activities for MSP & CMMC customers
- Assist with cloud resource provisioning (VMs, storage, networking, backups)
- Monitor cloud systems and respond to alerts and service tickets
- Troubleshoot cloud-based issues
- Assist with patching, updates, and configuration changes
- Maintain documentation, SOPs, and customer environment notes
- Support backup, disaster recovery, and cloud security best practices
- Work with senior engineers on projects, migrations, and customer optimizations
- Enforcing MSP ticketing, SLA, and change management processes
Benefits
- Competitive compensation package and benefits.
- Salary Range 60K – 75K with opportunities for advancement.
- Professional development and certification opportunities.
- Collaborative and supportive team environment.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
