Junior Business Analyst - US

Cytora

4d•Remote

About The Position

At Cytora, now an Applied Systems company, we’re transforming how insurers and brokers connect, operate, and grow. Our AI-powered platform is driving smarter decisions, greater efficiency, and seamless collaboration across the global insurance ecosystem. As we accelerate digital transformation, we’re looking for curious, collaborative minds ready to help shape what’s next. If you’re energized by innovation and inspired by impact, your future starts here. Position Overview We’re looking for a Junior Business Analyst to join our Customer Success Team. You’ll work alongside teammates who value diverse perspectives, embrace bold thinking, and rally around shared goals. This role offers the chance to solve meaningful challenges, contribute to cutting-edge AI solutions, and grow in a culture that celebrates both individual and team success.

Requirements

Strong commercial awareness and drive to deliver the most business value for our customers
Desire to work in an agile environment
Drive for continuous improvement
Strong communication skills, with the ability to talk to colleagues about your work in a way that educates and inspires

Responsibilities

Analysing technical underwriting guides and question sets to determine important data points and identify appetite and prioritise rules
Engaging with Underwriting team leader and underwriters to create process workflows, both before and after Cytora
Supporting delivery team with refinement of requirements
Supporting deployment of Cytora to insurers, including training, operational transformation support and process efficiency improvements
Identifying benefits measures and implementing methods to baseline and measure ongoing benefits