Junior Business Systems Analyst Intern

Marmon Holdings, Inc.•Chicago, IL

3d•$20 - $24•Onsite

About The Position

As a part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway—you’ll be doing things that matter, leading at every level, and winning a better way. We’re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best. We are seeking a motivated and detail-oriented Junior Business Systems Analyst specializing in Microsoft 365 low code/no code applications to join our team. This role involves supporting the design, development, and maintenance of SharePoint sites and related applications. The ideal candidate will collaborate with cross-functional teams to gather requirements, optimize business processes, and enhance organizational collaboration. Key responsibilities include troubleshooting issues, managing user permissions, and assisting in the creation of workflows using Microsoft 365 tools to streamline operations. Additionally, this position contributes to documentation and training efforts to improve user adoption and efficiency.

Requirements

Bachelor’s degree in Information Technology, Business Administration, or a related field.
1-2 years of experience in a business systems analyst or similar role.
Exposure to Microsoft 365 applications, including SharePoint, Power Automate, and Power Apps.
Familiarity with low code/no code tools in the M365 ecosystem.
Basic understanding of SharePoint architecture, permissions, and content management.
Knowledge of workflows and business process automation.
Strong problem-solving and analytical skills.
Excellent communication and interpersonal abilities.
Capable of managing multiple tasks and meeting deadlines.

Nice To Haves

Knowledge of various project management methodologies.
Microsoft certifications such as Microsoft 365 Fundamentals or Power Platform Fundamentals.

Responsibilities

Support and Maintenance of M365 Applications: Assist in the design and development of SharePoint sites and applications tailored to business requirements. Perform routine updates and maintenance of SharePoint and other M365 low code/no code tools. Troubleshoot and resolve issues related to SharePoint functionality and integrations.
Requirements Gathering and Process Optimization: Collaborate with stakeholders to gather and document requirements for new applications or enhancements. Identify opportunities to improve existing processes through automation and optimization using M365 tools.
User Permissions and Access Management: Manage and monitor user permissions to maintain security and compliance. Regularly audit access controls and update permissions as necessary.
Workflow and Automation Development: Assist in designing and implementing workflows and business process automations using tools such as Power Automate, Power Apps, and other M365 platforms. Test and validate automated processes to ensure efficiency and accuracy.
Documentation and Training: Create user guides, training materials, and technical documentation for M365 applications. Conduct training sessions and provide ongoing support to ensure user adoption and effective utilization.
Collaboration and Communication: Serve as a liaison between technical teams and business units to ensure alignment of solutions with organizational goals. Provide regular updates and reports to stakeholders on project progress and issues.