Junior Authentication Training Specialist - Content

GOAT GroupLos Angeles, CA
$27 - $27Onsite

About The Position

At GOAT Group, our Authentication Operations team is essential in educating, training and supporting the Authenticators in physical and digital operations. With the partnership of the operations and retail leaders they focus on ensuring we are creating the best-in-class authenticators by providing them the tools and training they need to verify every product is accurate and authentic. Role Overview We are seeking a detail-oriented and passionate Authentication Specialist to join our team in Los Angeles. In this role, you will build expertise in authenticating footwear, apparel and collectibles and help create high-quality training resources for our global team. The goal is to maintain trust in our marketplace and support new product launches. This is an on-site position requiring strong critical thinking and a commitment to continuous learning.

Requirements

  • 2+ years of relevant experience in product authentication
  • High level of knowledge and genuine interest in footwear, apparel, and collectibles
  • Excellent critical thinking, decision-making, and attention to detail
  • Strong organizational, time management, written, and verbal communication skills
  • Ability to work independently and as part of a team
  • Willingness to continuously learn and upskill
  • On-site role in Los Angeles with up to 50% travel required
  • Honest and authentic approach to work
  • Data literacy

Nice To Haves

  • Experience creating training materials is preferred
  • Proficiency in Adobe Photoshop is preferred
  • Proficiency with Google Workspace (Slides, Docs, Drive) is preferred
  • Knowledge of the current authentication and operations landscape is preferred

Responsibilities

  • Build and maintain expertise in Footwear Authentication across multiple brands
  • Build and maintain expertise in Authentication related to other product types as needed
  • Assist with the training of authentication team members
  • Assist content creation by capturing and organizing product photos
  • Perform product research and draft research summaries
  • Perform other research and training duties as assigned
  • Assist on-site authentication operations at the Expo2 facility, working on-site 5 days per week
  • Efficiently authenticate products in person and digitally (via Slack or remote systems)
  • Quickly learn and adapt to new or recently released products as needed

Benefits

  • 401K
  • paid time off
  • dental
  • medical
  • vision
  • disability
  • life insurance options
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