Associate Specialist, Authentication

The RealReal•Phoenix, AZ

7d•$18 - $24•Onsite

About The Position

You are a product specialist self-starter who can work independently and with cross-functional teams, to ensure the integrity of the Vintage Authenticator function. With your previous experience as an individual contributor as an Authenticator or Brand Lead, you possess hands-on ability to own projects relating to Vintage Escalation, DeEscalation, Product Organization and Movement, and ability to assist the department with its SLA.

Requirements

At least one year as a Brand Lead or LRA Authenticator or equivalent external Vintage experience required
Experience with Excel and Google Docs
Ability to work 40 hours per week and may include weekends as needed
Ability to sort and move fashion product on racks and in bins

Nice To Haves

Experience with Dior and Looker highly preferred

Responsibilities

Sorts HRA backlog for mis-escalated vintage to ‘de-escalate’ by sending through to LRA (25-50% of time)
Manually locates and escalates high value vintage items to L3 in Dior from LRA (25-50% of time)
Manages and tracks incoming high value vintage consignments to ensure proper receiving and escalation
Sorts HRA backlog for mis-escalated vintage to ‘de-escalate’ by sending through to LRA
Organizes Vintage backlog by date order to ensure proper SLA is maintained
Scans items into vintage backlog location
Supports receiving with inquiries regarding vintage product
Assists HRA Vintage production as needed / when time permits

Benefits

$50 in monthly food credits to apply to snacks and meals that are available for purchase on site
Employee Stock Purchase Plan
401K with Company Match
Medical, Dental & Vision Insurance
Paid parental leave
9 Paid Company Holidays
18 Paid Time Off (PTO) Days (PTO starts accruing on first day of work)
State of the art, climate-controlled warehouse facility

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